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"Jaw-Dropping, a Birthday Surprise and a Key to the Castle!"
Hammond Castle Museum的点评
点评：We surprised my Mum with a visit to Hammond Castle for her 80th birthday. What a memorable experience.
First, the parking attendant (Thomas?) was a gem. He called down to the main office and requested the security gate open so we could drive my mother to the entrance instead of her having to maneuver the set of winding and we stone stairs. Thank you! That is service with a smile. First impression is a lasting impression!
We chose a guided tour. It is a little more expensive, but we learned so much. If you can request a tour with Douglas I would highly recommend doing so. He loves his role.
Douglas didn't just list names and dates. Douglas shared stories about the owner and the castle you might not get reading the information panels. Douglas was personable, friendly and so knowledgable. Thank you, Douglas!
It is hard to describe in words just how fascinating Hammond Castle is. We have traveled extensively through Europe. Walking through Hammond Castle felt like we were in an ancient castle in Germany, Italy or Portugal. This was definitely one of the most interesting historic homes we have ever visited. Outstanding.
One more memorable experience we had occurred in the gift shop. During our visit my Mum wore a "Happy Birthday" tiara. Maureen who was working behind the counter noticed my Mum's tiara. She presented the Birthday Queen with a ceremonial key to Hammond Castle. Such a nice touch!
Another employee who worked there noticed the key ceremony. Kenny sang a custom birthday song for Mum right in the gift shop. Thank you!
If you are ever visiting Gloucester do. not. miss. Hammond. Castle.
We will long remember our visit to Hammond Castle. The history and warm welcome were second to none.
Thank you, Douglas, Thomas in the Parking Lot, Kenny and Maureen. We appreciate your hospitality.
Regards,
Greg
First, the parking attendant (Thomas?) was a gem. He called down to the main office and requested the security gate open so we could drive my mother to the entrance instead of her having to maneuver the set of winding and we stone stairs. Thank you! That is service with a smile. First impression is a lasting impression!
We chose a guided tour. It is a little more expensive, but we learned so much. If you can request a tour with Douglas I would highly recommend doing so. He loves his role.
Douglas didn't just list names and dates. Douglas shared stories about the owner and the castle you might not get reading the information panels. Douglas was personable, friendly and so knowledgable. Thank you, Douglas!
It is hard to describe in words just how fascinating Hammond Castle is. We have traveled extensively through Europe. Walking through Hammond Castle felt like we were in an ancient castle in Germany, Italy or Portugal. This was definitely one of the most interesting historic homes we have ever visited. Outstanding.
One more memorable experience we had occurred in the gift shop. During our visit my Mum wore a "Happy Birthday" tiara. Maureen who was working behind the counter noticed my Mum's tiara. She presented the Birthday Queen with a ceremonial key to Hammond Castle. Such a nice touch!
Another employee who worked there noticed the key ceremony. Kenny sang a custom birthday song for Mum right in the gift shop. Thank you!
If you are ever visiting Gloucester do. not. miss. Hammond. Castle.
We will long remember our visit to Hammond Castle. The history and warm welcome were second to none.
Thank you, Douglas, Thomas in the Parking Lot, Kenny and Maureen. We appreciate your hospitality.
Regards,
Greg
翻译：为了庆祝母亲80岁生日，我们带她去哈蒙德城堡游览，让她惊喜不已。真是一次难忘的体验。
首先，停车场的服务员（叫托马斯？）真是贴心周到。他给主办公室打电话，请求打开安全门，这样我们就能开车把母亲送到入口处，而她也不必艰难地爬上那些蜿蜒曲折且布满石阶的楼梯了。太感谢了！这种服务真是带着微笑的服务啊。第一印象往往最能留下深刻记忆！
我们选择了导游讲解服务。虽然价格稍贵一些……不过我们学到了很多。如果您能预约道格拉斯的导览服务，我强烈推荐您这么做。他非常热爱自己的工作。
道格拉斯可不只是罗列名字和日期而已。他还讲述了许多关于城堡主人及城堡本身的趣闻轶事，这些内容是您从介绍牌上难以获悉的。道格拉斯为人亲切友善，知识也极其渊博。谢谢您，道格拉斯！
汉蒙德城堡的迷人之处实在难以用言语来形容。我们曾游历过欧洲的许多地方。漫步在哈蒙德城堡中，我们仿佛置身于德国、意大利或葡萄牙的古老城堡里。这绝对是我们参观过的最有趣的历史建筑之一。太棒了！
另一个令我们难忘的经历发生在礼品店。参观期间，我妈妈戴着一顶写着“生日快乐”的王冠。正在柜台前工作的莫琳注意到了妈妈头上的王冠，于是她赠送给这位“生日女王”一把象征哈蒙德城堡主权的钥匙。这个细节真是贴心又美好！另一位曾在那里工作的员工也注意到了这场钥匙仪式。肯尼就在礼品店里为妈妈演唱了一首专门为她定制的生日歌。谢谢你们！
如果您有机会造访格洛斯特，千万不可错过哈蒙德城堡。
我们会永远铭记这次哈蒙德城堡之行。这里的历史底蕴与热情好客无与伦比。
感谢道格拉斯、停车场的托马斯、肯尼以及莫琳。我们非常感激你们的盛情款待。
此致，
格雷格
首先，停车场的服务员（叫托马斯？）真是贴心周到。他给主办公室打电话，请求打开安全门，这样我们就能开车把母亲送到入口处，而她也不必艰难地爬上那些蜿蜒曲折且布满石阶的楼梯了。太感谢了！这种服务真是带着微笑的服务啊。第一印象往往最能留下深刻记忆！
我们选择了导游讲解服务。虽然价格稍贵一些……不过我们学到了很多。如果您能预约道格拉斯的导览服务，我强烈推荐您这么做。他非常热爱自己的工作。
道格拉斯可不只是罗列名字和日期而已。他还讲述了许多关于城堡主人及城堡本身的趣闻轶事，这些内容是您从介绍牌上难以获悉的。道格拉斯为人亲切友善，知识也极其渊博。谢谢您，道格拉斯！
汉蒙德城堡的迷人之处实在难以用言语来形容。我们曾游历过欧洲的许多地方。漫步在哈蒙德城堡中，我们仿佛置身于德国、意大利或葡萄牙的古老城堡里。这绝对是我们参观过的最有趣的历史建筑之一。太棒了！
另一个令我们难忘的经历发生在礼品店。参观期间，我妈妈戴着一顶写着“生日快乐”的王冠。正在柜台前工作的莫琳注意到了妈妈头上的王冠，于是她赠送给这位“生日女王”一把象征哈蒙德城堡主权的钥匙。这个细节真是贴心又美好！另一位曾在那里工作的员工也注意到了这场钥匙仪式。肯尼就在礼品店里为妈妈演唱了一首专门为她定制的生日歌。谢谢你们！
如果您有机会造访格洛斯特，千万不可错过哈蒙德城堡。
我们会永远铭记这次哈蒙德城堡之行。这里的历史底蕴与热情好客无与伦比。
感谢道格拉斯、停车场的托马斯、肯尼以及莫琳。我们非常感激你们的盛情款待。
此致，
格雷格
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