下载App
旅行
账户
Tripadvisor用户
Double Dutch cafe , worst customer service ever!!!!!!!
Seaview Beach Hotel St. Maarten的点评
点评：Where do I start, the hotel is at a very convenient location. Front desk staff is perfect. Cleaners are perfect. Great service. HOWEVER my experience at double Dutch cafe was by far the worst ever. I stayed the 4-11 August I got breakfast there daily. I was welcomed with stinking attitude on a regular by one particular lady wearing a bonnet and nose pierced multiple times who made eye contact with other staff members. Everyday was something new she never ever has change no matter what time of the day you visit the cafe. She is very rude and out of order. She answers customers like she is the owner of the hotel and your monies do not count. We had a back a fort because after picking up my food and drinks she then told me she have no change and was like “ same as yesterday, no change.” I said you need to do better she was like ok ok ok making a mockery. That kind of service will run any customer. I am a paying customer that young lady need serious training she has absolutely no customer service. That is not all. My boyfriend purchased some fruits he took them back because they were spoiled she watch him dead in the face and say “ I thought you not coming back downstairs but you come now the fruits spoil.” Now tell me what kind of service is she providing. Was he to eat stale fruits? Was she going to cover his doctor bill? The same energy and time she took to be disrespectful she need to monitor the fridge and make sure their products are up to date and stop being so damn lazy . If am to ever visit sxm again I won’t be spending not even $1 at the establishment that cafe . Worst customer service award goes to her and she is only giving the cafe a bad name. Terrible terrible service!!!!!!!
翻译：该从哪里开始说呢？酒店位置非常便利。前台工作人员非常完美。清洁工也很完美。服务很棒。然而，我在 Double Dutch 咖啡馆的体验是迄今为止最糟糕的。我从 8 月 4 日到 11 日住在那里，每天都在那里吃早餐。一位戴着软帽、鼻孔上穿了好几个洞的女士经常以恶劣的态度迎接我，她与其他员工眼神交流。每天都有新鲜事，无论你什么时候来到咖啡馆，她都没有任何改变。她非常粗鲁，没有秩序。她对待顾客的态度就像她是酒店老板，你的钱不算数。我们不得不退缩，因为在我取了食物和饮料后，她告诉我她没有零钱，并说“和昨天一样，没有零钱”。我说你需要做得更好，她说好吧好吧好吧，简直是在嘲笑。这种服务会让任何顾客望而却步。我是付费顾客，那位年轻女士需要认真培训，她完全没有客户服务。这还不是全部。我男朋友买了一些水果，他把它们拿回去了，因为它们坏了，她直视着他的脸说：“我还以为你不会下楼了，但你现在来，水果都坏了。”现在告诉我她提供的是什么样的服务。他要吃不新鲜的水果吗？她要付他的医药费吗？她花在无礼行为上的精力和时间，应该用来监控冰箱，确保产品是最新的，别再这么懒了。如果我再去 sxm，我绝不会在那家咖啡馆花哪怕一美元。最差客户服务奖颁给了她，她只会败坏咖啡馆的名声。糟糕的服务！！！！！！
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
