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Mike J
Worst RV Park Experience Ever!
Pirate Cove Resort的点评
点评：Your park heavily advertises its support for first responders and the incentives offered to them. We are first responders, made our reservation weeks in advance using the advertised First Responder promotion, and arrived expecting the rate that was agreed upon when we booked.
Then, on the evening of our fourth day, while we were already checked in and in the middle of our paid stay, Daniel from the front office called and told us the First Responder rate was no longer being honored. We were told the new owner was changing promotions daily and had decided to take the discount away. We were then told we owed another $250.
We had already made our reservation, agreed to the price, and planned our stay around that agreement. Changing the price in the middle of our stay was unacceptable to us, so we packed up and left.
That’s quite a first responder program—advertise incentives to first responders, have them make a reservation and travel to your park, and then take the promotion away in the middle of their stay and demand another $250.
That issue, combined with our reservation problems, being assigned two occupied sites, losing most of an afternoon trying to get situated, excessive noise, and virtually no enforcement of the park rules, made this one of the worst RV park experiences we’ve ever had.
I strongly encourage you to take a serious look at what is happening at your park. We certainly won’t be returning.
Then, on the evening of our fourth day, while we were already checked in and in the middle of our paid stay, Daniel from the front office called and told us the First Responder rate was no longer being honored. We were told the new owner was changing promotions daily and had decided to take the discount away. We were then told we owed another $250.
We had already made our reservation, agreed to the price, and planned our stay around that agreement. Changing the price in the middle of our stay was unacceptable to us, so we packed up and left.
That’s quite a first responder program—advertise incentives to first responders, have them make a reservation and travel to your park, and then take the promotion away in the middle of their stay and demand another $250.
That issue, combined with our reservation problems, being assigned two occupied sites, losing most of an afternoon trying to get situated, excessive noise, and virtually no enforcement of the park rules, made this one of the worst RV park experiences we’ve ever had.
I strongly encourage you to take a serious look at what is happening at your park. We certainly won’t be returning.
翻译：贵公园大力宣传其对急救人员的支持以及为他们提供的优惠措施。我们就是急救人员，提前数周便根据公告中的“急救人员优惠计划”进行了预订，满心期待着能享受到预订时约定的价格。
然而，在入住的第四天晚上，当我们已完成入住手续并正在享受付费住宿服务时，前台的丹尼尔打电话过来，告知我们“急救人员优惠价”现已不再有效。我们得知新业主每天都会更改促销措施，并且决定取消折扣。随后我们又被告知还需额外支付250美元。
我们早已完成了预订，也同意了相应价格，并依据此协议安排了行程。但在我们入住期间更改价格是我们无法接受的，因此我们收拾行李离开了。
这可真是个出色的急救人员激励计划——宣传针对急救人员的优惠措施，吸引他们预订并前来您的公园。然后，在他们入住期间又取消了优惠，还要求再支付250美元。
这个问题，再加上我们的预订问题——被分配到两个已有人入住的营地、花了大半个下午才安顿下来、噪音过大，以及几乎没有人执行公园规则，使得这次经历成为我们所经历过最糟糕的房车公园体验之一。
我强烈建议你们仔细审视一下公园里发生的这些事情。我们绝对不会再回来了。
然而，在入住的第四天晚上，当我们已完成入住手续并正在享受付费住宿服务时，前台的丹尼尔打电话过来，告知我们“急救人员优惠价”现已不再有效。我们得知新业主每天都会更改促销措施，并且决定取消折扣。随后我们又被告知还需额外支付250美元。
我们早已完成了预订，也同意了相应价格，并依据此协议安排了行程。但在我们入住期间更改价格是我们无法接受的，因此我们收拾行李离开了。
这可真是个出色的急救人员激励计划——宣传针对急救人员的优惠措施，吸引他们预订并前来您的公园。然后，在他们入住期间又取消了优惠，还要求再支付250美元。
这个问题，再加上我们的预订问题——被分配到两个已有人入住的营地、花了大半个下午才安顿下来、噪音过大，以及几乎没有人执行公园规则，使得这次经历成为我们所经历过最糟糕的房车公园体验之一。
我强烈建议你们仔细审视一下公园里发生的这些事情。我们绝对不会再回来了。
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