Very bad tour experience, guide and company with so little professionalism
Namibia Motorcycle Tours的点评
点评:Incompetent
We booked a 9-day motorbike tour. Most of the bikes were old (> 30,000 km, worn tyres) and weren't ready when we arrived. We ended up with an amateur guide named Pierre who was arrogant and irresponsible and who, moreover, did not follow the rules (alcohol, 160 km in a 4x4). On the road, he often left us alone without clear instructions.
As for the company manager (Eric), he is incapable of listening to his customers. He held us responsible for an unpaid balance that his team did not charge us at the outset, contrary to what he tried to make us believe. He threatened us in writing with calling the police to prevent us from leaving the country and also to charge us unjustified additional fees. To top it all off, on the way back, we were stopped by the police for driving a motorcycle that did not comply with regulations. Deplorable.
We will remember the landscapes and some of the people we met, but certainly not this lying guide and this company with its malicious manager.
We have done many motorcycle tours with agencies but have never seen a company with so little professionalism.
翻译:糟糕透顶
我们预订了一个为期9天的摩托车之旅。大部分摩托车都很旧(行驶里程超过3万公里,轮胎磨损严重),而且我们到达时根本没准备好。最后我们遇到了一位名叫皮埃尔的业余导游,他傲慢无礼,而且不遵守交通规则(酒后驾驶,驾驶四驱车行驶160公里)。在路上,他经常把我们丢下不管,也不给我们明确的指示。
至于公司经理(埃里克),他根本不听客户的意见。他让我们支付一笔未付的尾款,而他的团队一开始并没有向我们收取这笔费用,这与他之前试图让我们相信的情况截然相反。他还书面威胁我们,要报警阻止我们离开该国,并向我们收取不合理的额外费用。更糟糕的是,在返程途中,我们因为驾驶不符合规定的摩托车而被警察拦下。真是令人愤慨。
我们会记住沿途的风景和遇到的一些人,但绝对不会记住这个撒谎的导游和这家公司及其恶毒的经理。
我们参加过很多旅行社的摩托车旅行团,但从未见过如此缺乏职业操守的公司。