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Charged an additional night please read.
Mt Gilead Ohio State Park的点评
点评：Very disapponted in the heartless, insensitive reaction from empoyees at the office. We left our motorhome at 10 am with my 83 year old dad to have our last breakfast together before I returned to Florida. The office called us at 5 min after 1. check out time is 1. We totally understand RULES and would never consider being late checking out. Unfortunately there was a terrible incident where a deputy sherrif was shot and killed in Mt Gilead. The whole entire town was at a standstill and roads were ALL blocked while a huge procession brought the deputies body home. We were caught up in this and out of respect to the deputies family friends and community we paid our respects rightfully.
The state park would NOT even consider this and charged an additional night. Late 35 minutes!! We talked to them on the phone to let them know. They said if we weren't there in 10 minutes we would be charged and we were. The whole town was shut down.
We were back there at 1:35 and previously had the motorhome all packed up ready to go. They were very insensitive.a not make an exception and I spent alot if time on the phone to resolve the issue with the ODNR.
It was NOT about the money, it was the principle of the matter.
At the same time, behind me was a couple checking in at 1;35. Check IN is 3:00.. WHY are you permitted to check in early but get charged for 35 min late? I feel we were treated very unfairly.. in NO way am I using this awful tragedy as an excuse. God bless him and his family. You would think they would make a small exception for the procession process. No, they were very rude and misunderstanding.
We did get notification 2 days later that the money was refunded, but along with an email scolding us and basically said we better never do this again. Up until then it was a good experience. Our experience.Shame on them.
The state park would NOT even consider this and charged an additional night. Late 35 minutes!! We talked to them on the phone to let them know. They said if we weren't there in 10 minutes we would be charged and we were. The whole town was shut down.
We were back there at 1:35 and previously had the motorhome all packed up ready to go. They were very insensitive.a not make an exception and I spent alot if time on the phone to resolve the issue with the ODNR.
It was NOT about the money, it was the principle of the matter.
At the same time, behind me was a couple checking in at 1;35. Check IN is 3:00.. WHY are you permitted to check in early but get charged for 35 min late? I feel we were treated very unfairly.. in NO way am I using this awful tragedy as an excuse. God bless him and his family. You would think they would make a small exception for the procession process. No, they were very rude and misunderstanding.
We did get notification 2 days later that the money was refunded, but along with an email scolding us and basically said we better never do this again. Up until then it was a good experience. Our experience.Shame on them.
翻译：对办公室员工冷酷无情、麻木不仁的反应感到非常失望。我们早上10点和83岁的父亲离开房车，在返回佛罗里达之前一起吃了最后一顿早餐。办公室在凌晨1点5分钟打电话给我们。退房时间是1点。我们完全理解规定，绝不会考虑延迟退房。不幸的是，在基列山发生了一起可怕的事件，一名副警长被枪杀。整个城镇陷入瘫痪，所有道路都被封锁，一个庞大的送葬队伍将警长的遗体送回家。我们被卷入其中，出于对警长家人、朋友和社区的尊重，我们理所当然地表达了敬意。州立公园根本不考虑这一点，还额外收取了一晚的费用。迟到了35分钟！！我们打电话告诉了他们。他们说如果我们10分钟内还没到，就要收费，结果我们确实被收费了。整个城镇都被封锁了。
我们凌晨1点35分就回到了那里，之前房车就已经打包好了，准备出发。他们非常不体贴，没有破例，我花了很多时间打电话和ODNR解决这个问题。
这不是钱的问题，而是原则问题。
与此同时，我身后有一对夫妇在凌晨1点35分办理入住手续。入住时间是3点。为什么允许提前入住，却要晚35分钟收费？我觉得我们受到了非常不公平的对待……我绝对不会用这场可怕的悲剧作为借口。愿上帝保佑他和他的家人。你以为他们会为了送行过程破例吗？不，他们非常粗鲁，而且误解了我们。
两天后我们确实收到了退款的通知，但同时还收到了一封电子邮件，严厉地批评我们，基本上是说我们最好不要再这样做了。在那之前，这是一次很好的经历。这是我们的经历。真为他们感到羞耻。
我们凌晨1点35分就回到了那里，之前房车就已经打包好了，准备出发。他们非常不体贴，没有破例，我花了很多时间打电话和ODNR解决这个问题。
这不是钱的问题，而是原则问题。
与此同时，我身后有一对夫妇在凌晨1点35分办理入住手续。入住时间是3点。为什么允许提前入住，却要晚35分钟收费？我觉得我们受到了非常不公平的对待……我绝对不会用这场可怕的悲剧作为借口。愿上帝保佑他和他的家人。你以为他们会为了送行过程破例吗？不，他们非常粗鲁，而且误解了我们。
两天后我们确实收到了退款的通知，但同时还收到了一封电子邮件，严厉地批评我们，基本上是说我们最好不要再这样做了。在那之前，这是一次很好的经历。这是我们的经历。真为他们感到羞耻。
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