点评:Right, where do I start.
My partner and I joined this gym in the last week of August. We didn't attend until day 13 of being able to start using membership. That was a huge disappointment with every pool and jacuzzi user using their phones. Taking selfies, taking photos of the pool and so on. When joining we were told explicitly and shown on the huge pool rules board that no electronic devices were to be used at anytime. Well that wasn't enforced now was it. Staff walking in and out without a care in the world about our privacy in swimwear being distributed onto social media in a private setting.
Moving forwards to a day later I went and visited Peterborough. Disaster, simply put rude staff. Would put that rude restuarant popular on social media to shame.
This is when the decision was made that bannatyne isn't just unfit for purpose it's dam right a farce. Nothing but a complete overhaul of its staff can rectify this national issue.
The deputy manager has zero care given only if you write, (in his opinion) unfair reviews. Well put it this way, your team doesn't answer calls, they don't tell you anything that you need to know and you look clueless and lost when trying to defend the indefenceable. He even tried to coerce me to remove the review on another platform so that he would cancel my membership in return. Sorry no, I'll keep the review up as people need to know what your club and it's practices are all about.
I would of discussed a way to stay but not after how I was treated via email and lack of call backs. It's a toxic environment that I cannot see any worth to pay to endure.
Good luck with it, you need it.
翻译:好吧,我该从哪儿说起呢?
我和我的伴侣在八月的最后一周加入了这家健身房。我们直到会员身份生效后的第13天才开始使用。这真是太令人失望了,因为每个使用泳池和按摩浴缸的人都在用手机。自拍、拍泳池等等。我们入场时,泳池规则板上明确告知我们,任何时候都不能使用电子设备。现在看来,这根本没执行。工作人员进进出出,根本不在乎我们穿着泳衣的隐私被私下发到社交媒体上。
一天后,我去了彼得伯勒。简直是灾难,简而言之,就是工作人员粗鲁无礼。这会让那家在社交媒体上很受欢迎的粗鲁餐厅黯然失色。
就在那时,我们决定,班纳廷不仅不适合这个目的,简直就是一场闹剧。只有彻底整顿员工队伍,才能纠正这个全国性的问题。
副经理只会在你写(在他看来)不公平的评论时才对你不闻不问。这么说吧,你的团队不接电话,不告诉你任何你需要知道的事情,而你试图为那些站不住脚的评论辩护时,看起来一头雾水,不知所措。他甚至试图强迫我在其他平台上删除评论,这样他就会取消我的会员资格。抱歉,不行,我会继续写评论,因为人们需要了解你们俱乐部的运作方式。
我本来想和他们商量一下留下来,但考虑到我通过电子邮件受到的待遇以及缺乏回电,我决定不去了。这是一个有害的环境,我看不出有任何值得忍受的价值。
祝你好运,你需要它。