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don_lawrence54
Air Canada Vacations
National Air Force Museum of Canada的点评
点评：Air Canada Vacations need to hire more staff... booked a trip in business class, they changed the planes, an no business class, okay, was on the phone 5 1/2 hours before someone answered, then transferred 3 times for another 1hr, finally had issues maybe resolved... credit coming is 7 to 10 days (but they want their money right away), it has been 13 days no refund yet.
Return flight was cancelled but to weather, understandable, the rep at the resort ISRAEL CANCHE said we were pretty much on our own to find a hotel or room, no assistance for AIR CANADA, 4 times we tried to see him during the week and he never around.
We saw the Manager at the Grand Park Royal Cozumel and had to pay $595 can, for the extra night (flight was scheduled early the next morning). We paid $3500 for the 7 days with flight. Thank goodness the flight cancelled again.
NO help at all from Air Canada Vacations for anything. Adios Air Canada
Return flight was cancelled but to weather, understandable, the rep at the resort ISRAEL CANCHE said we were pretty much on our own to find a hotel or room, no assistance for AIR CANADA, 4 times we tried to see him during the week and he never around.
We saw the Manager at the Grand Park Royal Cozumel and had to pay $595 can, for the extra night (flight was scheduled early the next morning). We paid $3500 for the 7 days with flight. Thank goodness the flight cancelled again.
NO help at all from Air Canada Vacations for anything. Adios Air Canada
翻译：加拿大航空假期需要多招些人手……我预订的是商务舱，他们却改签了航班，而且还是非商务舱，好吧，打了五个半小时电话才有人接听，然后又转接了三次，又耗时一个小时，最后问题似乎解决了……退款要7到10天才能到账（但他们却想立刻拿到钱），现在已经13天了，还没收到退款。
回程航班因为天气原因取消了，这可以理解。以色列坎切度假村的代表说我们基本上得自己找酒店或房间，加拿大航空不提供任何帮助。我们一周内尝试联系他四次，但他都不在。
我们找到了科苏梅尔格兰德皇家公园酒店的经理，被告知要支付595加元的额外住宿费（航班安排在第二天一大早）。我们为包含机票的7天行程支付了3500加元。谢天谢地，航班又被取消了。
加拿大航空假期对任何事情都完全不提供任何帮助。再见，加拿大航空。
回程航班因为天气原因取消了，这可以理解。以色列坎切度假村的代表说我们基本上得自己找酒店或房间，加拿大航空不提供任何帮助。我们一周内尝试联系他四次，但他都不在。
我们找到了科苏梅尔格兰德皇家公园酒店的经理，被告知要支付595加元的额外住宿费（航班安排在第二天一大早）。我们为包含机票的7天行程支付了3500加元。谢天谢地，航班又被取消了。
加拿大航空假期对任何事情都完全不提供任何帮助。再见，加拿大航空。
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