点评:Worst experience ever.Never, under any circumstances, use Humsafar services. This isn’t just my personal experience—it’s what every other customer I’ve spoken to has faced. They deceive their customers at every step.
If your journey is supposed to take 10 hours, expect a delay of at least 6-7 hours, completely messing up any other plans you’ve made. The timings they provide are utterly inaccurate, and the delays are constant.
When you try to contact their customer support or manager, they’ll assure you that everything will be fine, claiming they’ll hold the next bus for you as a “valued customer.” But once you reach the bus stand, they deny you ever called and leave you hanging.
They even stop the bus at random places to pick up extra passengers, further delaying the journey. It’s clear that they don’t value their customers' time or care about professionalism. Stay away from Humsafar if you don’t want to be disappointed.
翻译:最糟糕的经历。在任何情况下都不要使用 Humsafar 的服务。这不仅仅是我的个人经历——这是我交谈过的其他每位客户都遇到过的情况。他们在每个步骤上都欺骗客户。
如果您的旅程预计需要 10 个小时,预计至少会延误 6-7 个小时,完全打乱您制定的任何其他计划。他们提供的时间完全不准确,而且延误是持续的。
当您尝试联系他们的客户支持或经理时,他们会向您保证一切都会好起来,声称他们会为您这位“尊贵客户”保留下一班巴士。但是,一旦您到达巴士站,他们就会否认您曾打过电话,让您等着。
他们甚至会在随机地点停下巴士以接载额外的乘客,进一步延误旅程。很明显,他们不重视客户的时间,也不关心专业性。如果您不想失望,请远离 Humsafar。