点评:Awful experience. Did the dinner/show combo which seems like a good deal, but the food was bad. They squeeze you in like sardines in a can, literally to the point where you're bumping elbows into the people next to you trying to cut your food. It's definitely violating OSHA/Fire safety capacity regs. Since it's so tight, the servers are literally carrying trays of food above your heads..my server accidentally dropped a dessert plate all over me. She immediately apologized, and being a server myself I understood it wasn't her fault. However, she didn't do anything else, so I went to the front desk. I informed the manager what happened and she didn't offer to fix it or anything. She only asked which server it was and I said it wasn't her fault; it's packed in there. The manager simply said they were sold out. I had to ask for them to at least cover the dry cleaning charge for my jacket. I had chocolate all over my jacket, jeans and shoes. They could have at least offered to cover a drink or something after already spending almost $200.00 dollars. I could have been rude, nasty, and yelled, but I didnt. It was completely unprofessional and ruined the comedy show for me. I won't be going back there. It's too tight in there and they only care about packing the room out and making money, not about quality satisfaction and customer service.
翻译:糟糕的经历。点了晚餐/表演套餐,这似乎很划算,但食物很糟糕。他们把你挤得像罐头里的沙丁鱼一样,甚至会撞到旁边试图切食物的人的肘部。这绝对违反了 OSHA/消防安全容量规定。由于空间太小,服务员们真的把食物托盘举过你的头顶……我的服务员不小心把一个甜点盘掉在我身上。她立即道歉,作为一个服务员,我明白这不是她的错。然而,她没有做其他任何事情,所以我去了前台。我告诉经理发生了什么事,她没有提出要修理它或做任何事情。她只问是哪个服务员,我说这不是她的错;那里挤满了人。经理只是说他们已经卖完了。我不得不要求他们至少支付我夹克的干洗费。我的夹克、牛仔裤和鞋子上全是巧克力。在花费近 200 美元后,他们至少可以提出买一杯饮料之类的东西。我本可以表现得很粗鲁、粗鲁和大喊大叫,但我没有。这完全不专业,毁了我的喜剧表演。我不会再去那里了。那里太狭窄了,他们只关心把房间挤满和赚钱,而不关心质量满意度和客户服务。