点评:I had higher expectations for our canoe trip but this company feel far short. The employees have a pretty aloof attitude towards their customers and the crew at the end of our trip was particularly disappointing. While it was understood that we were to take our canoe to the top of the stairs at the exit point, I certainly didn’t expect to see a young fit employee just sitting on those steps vaping while simply watching me wrestle with the equipment to the top. And then I found others playing around with a football up at the top as well. I guess just offering a little help to their customers would be too much to ask. This outfit is poorly managed and places an emphasis on lazy lackluster work performance over anything that might resemble customer service. They might as well be in the cattle herding business because that’s pretty much how you’re treated, just another cow being pushed through the line. I’ll definitely avoid them in future and will look for other options next time I’m in the area.
翻译:我原本对这次独木舟之旅抱有更高的期望,但这家公司却让我感觉差强人意。员工对顾客的态度相当冷漠,旅程结束时的工作人员尤其令人失望。虽然我们都知道要把独木舟带到出口处的楼梯顶端,但我绝对没想到会看到一个年轻力壮的员工坐在台阶上抽着电子烟,看着我费力地把设备搬上去。然后我发现其他人也在顶上踢足球。我想,仅仅为顾客提供一点帮助就太过分了。这家公司管理不善,把懒散乏味的工作表现置于一切看似客户服务的层面之上。他们或许更像是在做牧牛生意,因为对待你的方式几乎就是如此,只不过是一头被推着过道的牛。以后我绝对不会再选择这家公司,下次来这个地区我会寻找其他选择。