点评:I don't even know where to begin. The lady on the reception desk was rude and didn't seem to understand that our little boy was 2 so didn't have to pay even though she told us under 3s don't pay so we just gave up and bought a family ticket. The mini golf was fun but then went to the cafe after and they forgot to bring us our drinks then after waiting 1.5 hours for our food gave up and asked for a refund and turned out they hadn't given our order to the kitchen. The blonde lady on the desk was nice and apologetic and made my child a quick sandwich which I was grateful for as she had been waiting for so long and was upset but the other lady who lost our order didn't even apologise. It's some of the worst customer service I have ever experienced and will not be back again. Such a shame as could have been a really nice day out.
翻译:我什至不知道从哪里开始。接待处的那位女士很粗鲁,似乎不明白我们的小男孩才两岁,所以不用付钱,尽管她告诉我们三岁以下的人不要付钱,所以我们就放弃了,买了一张家庭票。迷你高尔夫很有趣,但后来去了咖啡馆,他们忘了给我们带饮料,然后在等了 1.5 小时后,我们的食物放弃了,要求退款,结果发现他们没有把我们的订单交给厨房。桌子上的金发女士很好,很抱歉,给我的孩子做了一个快速三明治,我很感激,因为她已经等了这么久了,很沮丧,但另一位丢了我们订单的女士甚至没有道歉。这是我经历过的最糟糕的客户服务,不会再回来了。真可惜,本来可以度过一个非常美好的一天。