点评:I had high expectations going into The Banya for the first time. At first glance, the venue looked beautiful and had glowing reviews, which made me even more excited. However, as the experience unfolded, I began to feel increasingly underwhelmed.
The atmosphere was less relaxing than I’d hoped. At times, it felt like we were animals at the Zoo being watched by the tourists in the restaurant. It was also quite busy, and being a cold day, that meant the hot spas were overcrowded.
The wood-fired sauna was a letdown. It wasn’t very hot, and since guests aren't allowed to pour water over the coals themselves, we were left waiting quite a while for staff to do it—diminishing the experience. Additionally, the bathrooms were not well-maintained and felt dirty, which took away from the overall sense of cleanliness and luxury.
One bonus is the steam room was great it heated quickly and was a lovely experience.
After our time in the bathhouse, we both had massages, and to say we were disappointed would be an understatement. The therapists assigned to us used such light pressure that it felt more like a trainee, than a qualified massage therapist. I had specifically requested focus on my back and neck, but these areas were barely touched.
My partner had a similar experience—both of us felt like we were being treated by beginners rather than experienced professionals. While we completely understand that everyone starts somewhere, it doesn't feel right to be charged full price when the service clearly lacks the skill expected at this level.
翻译:第一次去 The Banya 的时候,我抱有很高的期望。乍一看,这家餐厅很漂亮,好评如潮,这让我更加兴奋。然而,随着体验的深入,我开始感到越来越失望。
这里的氛围不如我想象的那么轻松。有时,我们感觉自己就像动物园里的动物,被餐厅里的游客们注视着。而且那里人很多,而且天气又冷,温泉浴场也挤满了人。
燃木桑拿令人失望。水温不太高,而且由于客人不能自己往炭火上浇水,我们等了好一会儿才等工作人员来做,这降低了体验感。此外,浴室维护得不太好,感觉很脏,破坏了整体的清洁和奢华感。
值得一提的是,蒸汽房很棒,加热很快,体验很棒。
澡堂洗完澡后,我们俩都做了按摩,说失望也不过分。指派给我们的按摩师用力太轻,感觉更像是在实习,而不是合格的按摩师。我特意要求重点按摩背部和颈部,但这些部位几乎没怎么按摩到。
我的伴侣也有类似的感受——我们俩都感觉像是在接受初学者的按摩,而不是经验丰富的专业人士的按摩。虽然我们完全理解每个人都有自己的起点,但当服务明显缺乏这种水平的技能时,却要收取全价,这感觉不太对劲。