点评:My wife and I were wine club members for 2 years. When we visited the winery 6/12/2025, we found that the grounds were in disarray (like there was a party the night before that wasn’t cleaned up) and no one was working despite their schedule stating they were open. This was disappointing given we traveled from out of state. When I called them while we were on site, my voicemail went directly to voicemail. I left a voicemail message for them and my wife posted a message to them via their website. I also sent an email message to them 6/12/2025 asking what their hours were. When I didn’t receive a response from them on 6/18/2025, I replied to my earlier email with a notification that we were canceling our wine club membership. I received a billing notification via email from them 6/20/2025 indicating they were billing me for two bottles of wine and $6,400.00 SHIPPING costs. When I called them 6/20/2025, my call when to voicemail. However, I was unable to leave a voicemail message because their voicemail message box was full.
翻译:我和妻子已经加入葡萄酒俱乐部两年了。2025年6月12日,我们参观酒庄时,发现场地一片混乱(就像前一天晚上的派对没有打扫干净一样),尽管酒庄的日程表上写着营业,但却没有人上班。考虑到我们是从外州来的,这真是令人失望。我在现场给他们打电话时,语音信箱直接转到了语音信箱。我给他们留了语音留言,我妻子也通过他们的网站给他们发了一条消息。我还在2025年6月12日给他们发了一封电子邮件,询问他们的营业时间。2025年6月18日,我没有收到他们的回复,于是我回复了之前的电子邮件,通知我我们将取消葡萄酒俱乐部会员资格。2025年6月20日,我收到他们发来的电子邮件账单通知,说他们要向我收取两瓶葡萄酒的费用和6400美元的运费。 2025年6月20日,我给他们打电话,结果转到了语音信箱。然而,由于他们的语音信箱已满,我无法留言。