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Vera H
Nie wieder Camperman
Camperman Australia的点评
点评：We rented the Paradise Family 5 campervan from Camperman for four weeks to travel along the East Coast of Australia. Unfortunately, we cannot recommend either the company or the vehicle.
The condition of the campervan was very poor from the beginning. It leaked through the windows when it rained, the cushions were musty and old, and the fridge stopped working after just one week – meaning we were unable to store or cool our food for the rest of the trip. Additionally, the sliding door couldn’t be opened from the inside right from the start, which led to us getting stuck inside the van.
There was a seemingly endless list of defects and issues. We had trouble with the vehicle almost every single day, turning what should have been a relaxing trip into a frustrating and stressful experience.
Even worse than the condition of the van was the customer service. It was by far the worst we have experienced with any rental company. The staff were unfriendly, unhelpful, and completely unwilling to offer any kind of solution or assistance during our trip.
We would never book a camper through this company again and cannot recommend Camperman to anyone planning a road trip in Australia. It was a highly disappointing and unprofessional experience.
The condition of the campervan was very poor from the beginning. It leaked through the windows when it rained, the cushions were musty and old, and the fridge stopped working after just one week – meaning we were unable to store or cool our food for the rest of the trip. Additionally, the sliding door couldn’t be opened from the inside right from the start, which led to us getting stuck inside the van.
There was a seemingly endless list of defects and issues. We had trouble with the vehicle almost every single day, turning what should have been a relaxing trip into a frustrating and stressful experience.
Even worse than the condition of the van was the customer service. It was by far the worst we have experienced with any rental company. The staff were unfriendly, unhelpful, and completely unwilling to offer any kind of solution or assistance during our trip.
We would never book a camper through this company again and cannot recommend Camperman to anyone planning a road trip in Australia. It was a highly disappointing and unprofessional experience.
翻译：我们在Camperman租了一辆Paradise Family 5露营车，为期四周，沿着澳大利亚东海岸旅行。很遗憾，我们无法推荐这家公司和这辆车。
这辆露营车的状况从一开始就很差。下雨时窗户漏水，坐垫又旧又霉，冰箱用了一周就坏了——这意味着我们在接下来的旅程中无法储存或冷藏食物。此外，滑动门从一开始就无法从车内打开，导致我们被困在车内。
车辆的缺陷和问题似乎无穷无尽。我们几乎每天都会遇到车辆故障，把原本应该轻松愉快的旅程变成了令人沮丧和紧张的体验。
比车况更糟糕的是客户服务。这是我们迄今为止遇到的最差的租车公司。工作人员不友好，不乐于助人，完全不愿意在我们的旅途中提供任何解决方案或帮助。
我们再也不会通过这家公司预订露营车了，也不会向任何计划在澳大利亚自驾游的人推荐Camperman。这是一次非常令人失望且不专业的体验。
这辆露营车的状况从一开始就很差。下雨时窗户漏水，坐垫又旧又霉，冰箱用了一周就坏了——这意味着我们在接下来的旅程中无法储存或冷藏食物。此外，滑动门从一开始就无法从车内打开，导致我们被困在车内。
车辆的缺陷和问题似乎无穷无尽。我们几乎每天都会遇到车辆故障，把原本应该轻松愉快的旅程变成了令人沮丧和紧张的体验。
比车况更糟糕的是客户服务。这是我们迄今为止遇到的最差的租车公司。工作人员不友好，不乐于助人，完全不愿意在我们的旅途中提供任何解决方案或帮助。
我们再也不会通过这家公司预订露营车了，也不会向任何计划在澳大利亚自驾游的人推荐Camperman。这是一次非常令人失望且不专业的体验。
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