Appalling management if their queues, without a care in the world! - St Eval Kart Circuit (Wadebridge) - St Eval Kart Circuit - 360条旅客点评与比价

Francis S

Appalling management if their queues, without a care in the world!

St Eval Kart Circuit的点评

2026年07月30日发布于: 海外

点评：Appalling service. I arrive a good hour before the carting had been booked for. Signed in the waivers for my kids. We were told to wait outside the door, when a briefing person would come and get us. The session people had our names and our session time. No one came to get the kids or announce the session. I went in to the entrance office every ten minutes and was told by the staff, after they had checked their systems, that there was a delay and we should just wait. So we did. Then we saw others from the briefing number, in their carting kit, heading to the carts. Mine had come to get my kids, nor should out their names, nor check how many people should be briefed for the seeing nit count how many kids were in the session briefing or on the lists for the session. And the staff all stayed adamant that ‘we were the only people who had never been found and briefed, so they were not going to say sorry or change their systems so that bridges count out the number if people in the session and tick off names as they enter the briefing and go to carts. All very simply, easy and obvious management things to do by staff who really did not seem to care one iota. I would sack the lot of them.

翻译：服务糟糕透顶。我在预约的用车时间前一个小时就到了。我还为孩子们签署了免责协议。工作人员让我们在门口等候，说会有负责人来接我们。活动组织者手头有我们所有人的名字以及对应的活动时间。但始终没人来接孩子，也没有任何关于活动开始的通知。我每隔十分钟就去一次接待处，工作人员在核对系统后都只说有延迟，让我们继续等候。于是我们就只能干等了。随后，我们看到其他属于该简报名单上的人，穿着推车工作服，正朝推车处走去。来接我的工作人员既没有询问我孩子的名字，也没有核实有多少人需要参加简报会，更没有统计本次简报会或名单上共有多少孩子。而那些工作人员始终坚称：“只有我们几个人始终没被找到，也从未接受过简报。”所以他们既不会道歉，也不会改进系统——让系统能统计出参与会议的人数，并在与会者进入会场、走向推车时逐一登记他们的名字。这些其实都是非常简单、容易且显而易见的管理措施，可那些工作人员似乎根本漠不关心。我要是把他们都炒了才解气。

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