点评:Loved this tour! I've toured mines overseas for work, and I wasn't sure quite what to expect. It felt like the tour had something for everyone, regardless of their background. I learned some new things on the tour and at the same time, the families with middle-school-aged kids seemed interested and engaged .I also appreciated the short immersive film that explained the geologic history of the area that explained where coal came from. Lastly, props to our guide, Devin M, for being very clear about the safety measures in place for the tour -and- explaining that people could get off the tour at the first underground stop if they were nervous. Those explanations and concern for visitor well-being show a level of professionalism and customer service that you don't always see in smaller museums!
翻译:很喜欢这次旅行!我曾因工作原因参观过海外的矿场,但我不知道会期待什么。感觉这次旅行适合每个人,无论他们的背景如何。我在这次旅行中学到了一些新东西,同时,有中学生的家庭似乎很感兴趣,也很投入。我也很喜欢这部简短的沉浸式电影,它解释了该地区的地质历史,解释了煤炭的来源。最后,要感谢我们的导游 Devin M,他非常清楚地说明了这次旅行的安全措施,并解释说,如果人们感到紧张,可以在第一个地下站下车。这些解释和对游客健康的关心,展现出了一种专业精神和客户服务水平,而这种水平在小型博物馆中并不常见!