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AltamontKate
Most Rides Closed. Tired, Poorly Operated Park on Steep Decline - End of an Era
芝麻街乐园的点评
点评：Let me preface this review by saying I am utterly heartbroken and disappointed. Sesame Place has been a tradition for my family for over 35 years. I first started going as a child in 1990, when the park was relatively new. Now in my late 30s, I have been bringing my own children for several years.
Last year (August 2023), we went to Sesame and were so disappointed that many of the rides were closed - Big Bird's Rambling River, Abby's Fairy Falls, Elmo's Silly Splashy Slides, and Rosita's Seaside Slides - all closed. After driving 4 hours from upstate NY, my kids were really upset. We went to customer service and were told that they were short on lifeguards because so many had returned to college. We were given sunny day tickets to return for free the following year. They also suggested coming in June or July, when staffing would be better.
Fast forward to this year: we arrived on June 30th, left July 2nd. On June 30th (a Sunday), Abby's Fairy Falls (my kids' favorite slides), and Elmo's Silly Splashy Slides were both closed, as were all the slides at Count's castle. Only 1 of 2 slides at Rosita's Seaside Slides were open, so the lines were approximately 45min - 1 hour long. Again, they were upset - we were told by customer service/care that they decided each day which rides would operate based on who showed up for work. None of this is listed on their website; they cover their butts by saying "SELECT water attractions will be open each day." Of course, they charge the same amount to customers. They told me that Monday would probably be better, with more open.
We could see that Elmo's Silly Splashy Slides were bone dry. I don't think that they ever operated last summer, and I don't think they've ever operated this summer. Yet, still listed on their website as an open attraction. They had no idea when/if Abby's Fairy Falls would open. Lifeguards were stationed at each slide...reading books or on their phones...since their only job was to block the entrance.
The park was slated to be open until 9pm, with a 7:45pm parade. There was a brief rain storm around 6pm that quickly passed and the sun came back out. But, due to "inclement weather," they decided to close the park at 7:30pm. The employees seemed elated.
On Monday, July 1st, ALL of the water slides were closed at 10am. Yes, every single water slide in the park was closed. All of the slides at Count's Castle, Rosita's Seaside Slides, Elmo's Surf and Slide (family tube ride). EVERYTHING. Only half of the Lazy River was open. Some of the dry rides were closed, too. Again, my kids were heartbroken. Especially after customer care told us they expected more rides to be open on Monday.
One of the lifeguards spoke with us and candidly told us that no one wants to work because there was a reduction in their rate of pay compared to past seasons. Apparently, the employees are not treated or compensated well. So, all of the lifeguards have been going to other parks.
Because my kids were so bummed, I took them 35 minutes away to The Funplex in Mt. Laurel, NJ. Tons of friendly and happy lifeguards, every single ride was open, no lines, and a much better value. So we were able to salvage the trip...by going to another park. They didn't have any staffing issues there, so I can only conclude that Sesame Place is being very poorly managed and run into the ground.
So, after spending loads of cash including two nights at a local hotel, this is the end for us. To add insult to injury, the park is not well maintained any longer - there's trash everywhere. If you get the opportunity to ride around the lazy river (if it's open) you'll see it - bandaids, wrappers, socks, diapers - everything. Lots of garbage around the rides. Again, you could argue it's difficult to maintain...but the park only 35 minutes away that we visited was immaculate (and also had a lazy river).
So, if you're coming from afar, rethink your choice. If your kids are small and only want the characters, you'll probably have an okay day. But, if your kids are going for the rides and attractions...they may be sorely disappointed.
Last year (August 2023), we went to Sesame and were so disappointed that many of the rides were closed - Big Bird's Rambling River, Abby's Fairy Falls, Elmo's Silly Splashy Slides, and Rosita's Seaside Slides - all closed. After driving 4 hours from upstate NY, my kids were really upset. We went to customer service and were told that they were short on lifeguards because so many had returned to college. We were given sunny day tickets to return for free the following year. They also suggested coming in June or July, when staffing would be better.
Fast forward to this year: we arrived on June 30th, left July 2nd. On June 30th (a Sunday), Abby's Fairy Falls (my kids' favorite slides), and Elmo's Silly Splashy Slides were both closed, as were all the slides at Count's castle. Only 1 of 2 slides at Rosita's Seaside Slides were open, so the lines were approximately 45min - 1 hour long. Again, they were upset - we were told by customer service/care that they decided each day which rides would operate based on who showed up for work. None of this is listed on their website; they cover their butts by saying "SELECT water attractions will be open each day." Of course, they charge the same amount to customers. They told me that Monday would probably be better, with more open.
We could see that Elmo's Silly Splashy Slides were bone dry. I don't think that they ever operated last summer, and I don't think they've ever operated this summer. Yet, still listed on their website as an open attraction. They had no idea when/if Abby's Fairy Falls would open. Lifeguards were stationed at each slide...reading books or on their phones...since their only job was to block the entrance.
The park was slated to be open until 9pm, with a 7:45pm parade. There was a brief rain storm around 6pm that quickly passed and the sun came back out. But, due to "inclement weather," they decided to close the park at 7:30pm. The employees seemed elated.
On Monday, July 1st, ALL of the water slides were closed at 10am. Yes, every single water slide in the park was closed. All of the slides at Count's Castle, Rosita's Seaside Slides, Elmo's Surf and Slide (family tube ride). EVERYTHING. Only half of the Lazy River was open. Some of the dry rides were closed, too. Again, my kids were heartbroken. Especially after customer care told us they expected more rides to be open on Monday.
One of the lifeguards spoke with us and candidly told us that no one wants to work because there was a reduction in their rate of pay compared to past seasons. Apparently, the employees are not treated or compensated well. So, all of the lifeguards have been going to other parks.
Because my kids were so bummed, I took them 35 minutes away to The Funplex in Mt. Laurel, NJ. Tons of friendly and happy lifeguards, every single ride was open, no lines, and a much better value. So we were able to salvage the trip...by going to another park. They didn't have any staffing issues there, so I can only conclude that Sesame Place is being very poorly managed and run into the ground.
So, after spending loads of cash including two nights at a local hotel, this is the end for us. To add insult to injury, the park is not well maintained any longer - there's trash everywhere. If you get the opportunity to ride around the lazy river (if it's open) you'll see it - bandaids, wrappers, socks, diapers - everything. Lots of garbage around the rides. Again, you could argue it's difficult to maintain...but the park only 35 minutes away that we visited was immaculate (and also had a lazy river).
So, if you're coming from afar, rethink your choice. If your kids are small and only want the characters, you'll probably have an okay day. But, if your kids are going for the rides and attractions...they may be sorely disappointed.
翻译：首先，我要说我感到非常伤心和失望。芝麻街乐园是我家 35 多年来的传统。我第一次去是在 1990 年，当时这个公园还比较新。现在我快 30 岁了，我已经带着自己的孩子去好几年了。
去年（2023 年 8 月），我们去了芝麻街乐园，非常失望，因为很多游乐设施都关闭了——大鸟的漫流河、艾比的仙女瀑布、艾摩的傻傻的飞溅滑梯和罗西塔的海边滑梯——都关闭了。从纽约州北部开车 4 个小时后，我的孩子们真的很沮丧。我们去了客服中心，被告知他们缺少救生员，因为很多人都回到了大学。我们得到了晴天票，第二年可以免费返回。他们还建议我们在六月或七月来，那时人手会更好。
快进到今年：我们于 6 月 30 日到达，7 月 2 日离开。6 月 30 日（星期日），Abby's Fairy Falls（我孩子们最喜欢的滑梯）和 Elmo's Silly Splashy Slides 都关闭了，Count's castle 的所有滑梯也都关闭了。Rosita's Seaside Slides 的 2 条滑梯中只有 1 条开放，因此排队时间大约为 45 分钟 - 1 小时。他们再次感到沮丧 - 客户服务/护理人员告诉我们，他们每天根据谁来上班来决定哪些游乐设施会开放。他们的网站上没有列出这些；他们以“精选水上景点每天都会开放”来掩饰自己的过失。当然，他们向客户收取相同的费用。他们告诉我，周一可能会更好，开放的更多。
我们可以看到 Elmo's Silly Splashy Slides 完全干涸了。我认为他们去年夏天从未运营过，我认为他们今年夏天从未运营过。然而，他们的网站上仍然将其列为开放景点。他们不知道 Abby's Fairy Falls 何时/是否会开放。救生员驻扎在每个滑梯旁......看书或打电话......因为他们唯一的工作就是封锁入口。
公园原定开放至晚上 9 点，晚上 7:45 举行游行。下午 6 点左右有一场短暂的暴雨，很快就过去了，太阳又出来了。但是，由于“恶劣天气”，他们决定在晚上 7:30 关闭公园。员工们似乎很高兴。
7 月 1 日星期一，所有水滑梯在上午 10 点关闭。是的，公园里的每一条水滑梯都关闭了。Count's Castle 的所有滑梯、Rosita's Seaside Slides、Elmo's Surf and Slide（家庭滑道）。一切。只有一半的 Lazy River 开放。一些干滑道也关闭了。我的孩子们又一次伤心欲绝。特别是在客服告诉我们周一会开放更多游乐设施之后。
一位救生员和我们交谈，坦率地告诉我们，没有人愿意工作，因为与前几个季节相比，他们的工资有所降低。显然，员工的待遇或报酬并不好。所以，所有的救生员都去了其他公园。
因为我的孩子们很沮丧，所以我带他们去了 35 分钟路程外的新泽西州劳雷尔山的 The Funplex。那里有很多友好而快乐的救生员，每个游乐设施都开放，没有排队，而且物有所值。所以我们能够挽救这次旅行……去另一个公园。那里没有任何人员配备问题，所以我只能得出这样的结论：芝麻街乐园管理非常糟糕，已经破产了。
所以，在花了很多钱，包括在当地一家酒店住了两个晚上之后，我们只能到此为止了。更糟糕的是，公园不再得到很好的维护——到处都是垃圾。如果你有机会在漂流河周围游玩（如果它开放的话），你会看到它——创可贴、包装纸、袜子、尿布——什么都有。游乐设施周围有很多垃圾。同样，你可以说它很难维护……但我们参观的距离只有 35 分钟路程的公园非常干净（还有一条漂流河）。
所以，如果你是从远方来的，请重新考虑你的选择。如果你的孩子还小，只喜欢玩卡通人物，你可能会过得还不错。但是，如果你的孩子是为了游乐设施和景点而去的……他们可能会大失所望。
去年（2023 年 8 月），我们去了芝麻街乐园，非常失望，因为很多游乐设施都关闭了——大鸟的漫流河、艾比的仙女瀑布、艾摩的傻傻的飞溅滑梯和罗西塔的海边滑梯——都关闭了。从纽约州北部开车 4 个小时后，我的孩子们真的很沮丧。我们去了客服中心，被告知他们缺少救生员，因为很多人都回到了大学。我们得到了晴天票，第二年可以免费返回。他们还建议我们在六月或七月来，那时人手会更好。
快进到今年：我们于 6 月 30 日到达，7 月 2 日离开。6 月 30 日（星期日），Abby's Fairy Falls（我孩子们最喜欢的滑梯）和 Elmo's Silly Splashy Slides 都关闭了，Count's castle 的所有滑梯也都关闭了。Rosita's Seaside Slides 的 2 条滑梯中只有 1 条开放，因此排队时间大约为 45 分钟 - 1 小时。他们再次感到沮丧 - 客户服务/护理人员告诉我们，他们每天根据谁来上班来决定哪些游乐设施会开放。他们的网站上没有列出这些；他们以“精选水上景点每天都会开放”来掩饰自己的过失。当然，他们向客户收取相同的费用。他们告诉我，周一可能会更好，开放的更多。
我们可以看到 Elmo's Silly Splashy Slides 完全干涸了。我认为他们去年夏天从未运营过，我认为他们今年夏天从未运营过。然而，他们的网站上仍然将其列为开放景点。他们不知道 Abby's Fairy Falls 何时/是否会开放。救生员驻扎在每个滑梯旁......看书或打电话......因为他们唯一的工作就是封锁入口。
公园原定开放至晚上 9 点，晚上 7:45 举行游行。下午 6 点左右有一场短暂的暴雨，很快就过去了，太阳又出来了。但是，由于“恶劣天气”，他们决定在晚上 7:30 关闭公园。员工们似乎很高兴。
7 月 1 日星期一，所有水滑梯在上午 10 点关闭。是的，公园里的每一条水滑梯都关闭了。Count's Castle 的所有滑梯、Rosita's Seaside Slides、Elmo's Surf and Slide（家庭滑道）。一切。只有一半的 Lazy River 开放。一些干滑道也关闭了。我的孩子们又一次伤心欲绝。特别是在客服告诉我们周一会开放更多游乐设施之后。
一位救生员和我们交谈，坦率地告诉我们，没有人愿意工作，因为与前几个季节相比，他们的工资有所降低。显然，员工的待遇或报酬并不好。所以，所有的救生员都去了其他公园。
因为我的孩子们很沮丧，所以我带他们去了 35 分钟路程外的新泽西州劳雷尔山的 The Funplex。那里有很多友好而快乐的救生员，每个游乐设施都开放，没有排队，而且物有所值。所以我们能够挽救这次旅行……去另一个公园。那里没有任何人员配备问题，所以我只能得出这样的结论：芝麻街乐园管理非常糟糕，已经破产了。
所以，在花了很多钱，包括在当地一家酒店住了两个晚上之后，我们只能到此为止了。更糟糕的是，公园不再得到很好的维护——到处都是垃圾。如果你有机会在漂流河周围游玩（如果它开放的话），你会看到它——创可贴、包装纸、袜子、尿布——什么都有。游乐设施周围有很多垃圾。同样，你可以说它很难维护……但我们参观的距离只有 35 分钟路程的公园非常干净（还有一条漂流河）。
所以，如果你是从远方来的，请重新考虑你的选择。如果你的孩子还小，只喜欢玩卡通人物，你可能会过得还不错。但是，如果你的孩子是为了游乐设施和景点而去的……他们可能会大失所望。
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