点评:I traveled to Sri Lanka with my family and Sudath was our driver. He was ok at that time.After the trip, he encouraged me to bring more tourists and asked me to organize a group. We worked together on an itinerary, and based on our discussions I prepared the group and issued flight tickets.
During the planning process, he refused to sign any formal agreement and communication became inconsistent and unprofessional. After the tickets were issued and most details were discussed, the collaboration suddenly changed and I was advised to cancel my own ticket. In addition, communication shifted from strictly professional matters to personal and inappropriate messages, flirting many times and sending personal pictures with parts of his body.
Sudath also confirmed that we could use the Ella–Nanu Oya train route and advised purchasing train tickets in advance. However, I later discovered through another local agency that this route was closed at that time. This critical information had not been communicated during our planning.
I also received a comparable offer from another agency that was approximately 700 EUR lower and included a clear and well-structured itinerary.
Due to the lack of reliability, transparency, and professionalism, I decided to work with another provider. For group travel, I strongly recommend choosing a company that provides accurate logistical information and maintains clear professional boundaries.
翻译:我和家人一起去斯里兰卡旅行,苏达特是我们的司机。当时他表现得还不错。旅行结束后,他鼓励我带更多游客,并让我组织一个旅行团。我们一起制定了行程,根据讨论结果,我安排了团队并购买了机票。
在计划过程中,他拒绝签署任何正式协议,沟通也变得断断续续且不专业。机票出具后,大部分细节都已讨论完毕,合作突然发生变化,他建议我取消自己的机票。此外,沟通内容也从严格的公事公办变成了私人且不恰当的信息,他多次调情,还发送带有他身体部位的私密照片。
苏达特还确认我们可以乘坐埃拉-纳努奥亚火车,并建议我们提前购买火车票。然而,我后来通过另一家当地旅行社得知,这条线路当时已经关闭。这个关键信息在计划过程中并没有告知我们。
我还收到了另一家旅行社的类似报价,价格低了大约700欧元,而且行程安排清晰明了。
由于这家旅行社缺乏可靠性、透明度和专业性,我决定选择另一家供应商。对于团体旅行,我强烈建议选择一家能够提供准确行程信息并保持清晰职业操守的公司。