点评:We attended Burton Cummings event on 7/22/2025. I experienced difficulty buying tickets online. I sent an email as per their website and received no reply after a week. I did call the phone number for information about shows at the Pavilion and expressed my difficulty buying tickets on-line. The person I spoke to seemed to care less and offered absolutely no assistance and suggested that I keep "trying".
I obtained tickets from an alternate source (I suspect they were fake) and we were able to gain entry into the theater. The show was fantastic, however theater is somewhat dated, with marginal acoustics. The seats were extremely broken down and uncomfortable. I would suggest bringing a memory foam pad to anyone attending this venue. All employees at theater were exceedingly helpful and friendly. The weak link seems to be the management, i.e. ticket sales, customer communications, and facility upkeep.
翻译:我们于2025年7月22日参加了Burton Cummings的活动。我在网上购票时遇到了一些问题。我按照他们的网站发了一封邮件,但一周后没有收到任何回复。我打电话询问了Pavilion演出的信息,并表达了我在网上购票遇到的困难。接电话的人似乎并不关心,根本没有提供任何帮助,还建议我继续“尝试”。
我从另一个渠道拿到了票(我怀疑是假的),然后我们终于可以进场了。演出很精彩,但是剧院有些老旧,音响效果很差。座位非常破旧,不舒服。我建议所有来这里的人都带上记忆海绵垫。剧院的所有员工都非常乐于助人,态度也很友好。薄弱环节似乎是管理,例如售票、客户沟通和设施维护。