Scam! Charges a Resort fee with no resort, then charge you extra to use the pool each day. Closed the pool earlier than
Harrah's Atlantic City Casino的点评
点评:First of all, they charge you a resort fee. Around 3 o’clock in the afternoon I go down to the pool they charged us $32 to use the pool which should’ve been a part of the resort fee, they had a sign in front of the area of the pool displaying times of operation, which was 10 AM to 7 PM I paid. I took a break. Went upstairs to use the bathroom when I came back downstairs at 5:05 The pool area was closed. I took a picture of the signs that posted that the pool area was open from 10 AM to 7 PM. It was also confirmed by the attendant that the hours was 10 AM to 7 PM. Prior to leaving, I spoke to the pool manager who agreed that he would refund $32. He didn’t keep his word and I was still billed for service is not provided. This is an ongoing scam. I wasn’t the only one that was a victim of this scam. The hotel allows the pool to build the room that’s attached to your credit card, but when you go and try to settle a matter with the hotel manager, the hotel representatives informed you that they have nothing to do with the bill of the pool and that’s it owned by a private company. Once again, this is part of a scam. If you can receive payments from my credit card you should be able to make adjustments when there’s a error is not due to the customer. The pool is your partner when you wanna take money off of my account using my card, but it’s A private company when I have to dispute charges
翻译:首先,他们会收取度假费。下午 3 点左右,我下楼去游泳池,他们向我们收取了 32 美元的使用费,这本应是度假费的一部分,他们在游泳池区域前面有一个标志,上面写着开放时间,我付了钱后发现开放时间为上午 10 点到下午 7 点。我休息了一会儿。当我 5:05 下楼时,我上楼去洗手间,泳池区关闭了。我拍了张标志的照片,上面写着泳池区开放时间为上午 10 点到下午 7 点。服务员也确认开放时间为上午 10 点到下午 7 点。离开之前,我和游泳池经理谈过,他同意退还 32 美元。他没有遵守诺言,我仍然被收取了未提供服务的费用。这是一个持续存在的骗局。我不是唯一一个受害者。酒店允许泳池建造与你的信用卡绑定的房间,但当你试图与酒店经理协商时,酒店代表却告诉你,泳池的账单与他们无关,它是一家私人公司所有。这又是一个骗局。如果你能收到我的信用卡付款,那么当出现非客户原因的错误时,你应该能够进行调整。当你想用我的卡从我的账户扣款时,泳池是你的合作伙伴,但当我需要对费用提出异议时,它是一家私人公司。