旅行
账户
Sonia W
Great skiing not so great service
Whitewater Ski Resort的点评
点评：It was a shortened day, I generally don’t find guest services very efficient and the mountain seems poorly managed. Today they closed early and a man was with his 2 kids his older kid had to ride the lift alone because he eas helping the littlest one. The older child got on the lift then it was us, but the lifty said it was closed early so we couldn’t go up it 3:01 they closed at 3. Ironically they open at 9am but it’s almost always a few minutes past 9 before they load and they don’t sweep the ice and snow off the chairs. Behind us the man with the child went to get on they refused him. He told them his daughter a child was by herself and on her way up planning to meet him at the top with the younger sibling. I was shocked and horrified that they refused to let him up. He had know way to get to his daughter. I could not believe they did that, but not totally surprised my experience there is that they don’t particularly care about service. The restaurant is the only place to get decent service. And not the cafeteria that’s a gong show, but the restaurant is ok. It’s a poorly managed mountain. Great snow and amazing skiing. Not well groomed if that’s what you want.
翻译：那天的营业时间很短，我通常认为游客服务不是很高效，而且这座山似乎管理不善。今天他们很早就关门了，一个男人带着他的两个孩子，他的大孩子不得不独自乘坐电梯，因为他要照顾最小的孩子。大孩子先上了电梯，然后我们上了，但电梯员说电梯关门很早，所以我们不能上去，3:01 他们 3 点就关门了。讽刺的是，他们 9 点开门，但几乎总是 9 点过后几分钟才上车，而且他们不清扫椅子上的冰雪。在我们身后，带着孩子的男人想上去，但他们拒绝了他。他告诉他们，他的女儿独自一人，正打算和弟弟妹妹在山顶上和他会合。他们拒绝让他上去，我感到震惊和震惊。他不知道怎么去找他的女儿。我不敢相信他们会这么做，但根据我的经验，他们并不特别关心服务，这并不完全令人惊讶。餐厅是唯一能得到体面服务的地方。自助餐厅不是那种闹剧，但餐厅还可以。这是一座管理不善的山。雪质很好，滑雪很棒。如果你想要的是修整得不好的话，那就修整得不好。
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