点评:visited the garden centre. we decided to have the Sunday Carvery lunch at the restaurant. after getting a table and selecting our order, I then had to queue 20 mins to place our order via the drinks station, only to find the Carvery had been dropped from the menu, although it was still on the printed table menu, we ordered alternative food. When our food arrived the Steak Pie was not very warm, the chips were over cooked oven chips. very poor, The Pork sandwich we had was cut by someone with no carving skills, so the meat was in chunks, and the chips also very poor.
The staff were mainly young teenagers with little customer service skills and not very helpful to 2 elderly customers with disabilities.
Overall the food was poor quality, expensive for what was served. It was a bad customer experience that will not happen again for me.
翻译:参观了花园中心。我们决定在餐厅享用周日烤肉午餐。找到座位并点完菜后,我排了20分钟的队才通过饮料站下单,却发现烤肉已从菜单上消失,尽管它仍然在打印的餐桌菜单上,我们还是点了其他食物。当我们的食物上来时,牛排派不是很热,薯条是烤过头的烤箱薯条。味道很差。我们吃的猪肉三明治是由一个没有切肉技巧的人切的,所以肉都是大块的,薯条也很差。
工作人员主要是年轻的青少年,几乎没有客户服务技巧,对两位残疾老年顾客没有多大帮助。
总的来说,食物质量很差,价格昂贵。这是一次糟糕的客户体验,我不会再遇到这种情况了。