点评:Be very careful about your purchases at the self checkout. We witnessed a mom and daughter be humiliated at the self checkout when they were accused of shoplifting 2 grocery items on the bottom of their shopping cart. I can personally vouch for them that they made an attempt to scan the items on the bottom of the cart because I almost accidentally tripped over the daughter as she was on her knees scanning the items on the bottom of the cart. As they were exiting the store we were behind them when a very rude store associate stopped them and demanded their receipt for which the mother promptly complied. I am an attorney and a witness to this so I stepped in to say that I witnessed the daughter scanning the items on the lower cart and that it might very possibly be the fault of the scanner device at the Self Checkout. Security was so accusatory, inappropriate and unprofessional with this mom and daughter. The mother checked the receipt and was so embarrassed and she immediately offered to pay for the items and she promptly returned and paid at the self checkout. But not before, a kid who worked security did his best to humiliate and frighten the mother and daughter. They exited the store crying and very frightened.
If this happens to you, demand to see the store security video recordings. If the over zealous store security attempts to prosecute and you know that this was either an honest mistake on your behalf or a scanning error with the self checkout scanning gun, make sure to pay for the items, report this to Walmart Ethics and possibly hire legal representation if you feel your civil rights were violated and you are humiliated for an HONEST mistake or store SCANNING ERROR. The store video recordings will be your proof.
Be certain that the self checkout scanning device scans all of your purchases because this store will victimize you.
翻译:在自助结账时务必格外小心。我们亲眼目睹一对母女在自助结账时遭遇羞辱,她们被指控偷窃购物车底部的两件商品。我可以亲自为她们作证,她们确实尝试扫描了购物车底部的商品,因为我差点绊倒跪在地上扫描商品的女儿。她们离开商店时,我们跟在她们身后,这时一位态度极其恶劣的店员拦住了她们,要求她们出示收据,母亲立即照办了。我是一名律师,也是这件事的目击者,所以我介入此事,指出我亲眼看到女儿扫描了购物车底部的商品,而且很可能是自助结账机的扫描设备出了问题。保安人员对这对母女的态度充满了指责,既不恰当又很不专业。母亲查看了收据后感到非常尴尬,她立即主动提出付款,并迅速返回自助结账机完成了付款。但在此之前,一名保安人员竭尽所能地羞辱和恐吓这对母女。她们哭着离开了商店,惊恐万分。
如果你也遇到这种情况,请要求查看商店的监控录像。如果过度热心的保安试图起诉你,而你知道这只是你的无心之失,或是自助结账扫描枪的扫描错误,请务必支付商品款项,向沃尔玛道德部门举报此事,如果你认为自己的公民权利受到了侵犯,并且因为无心之失或商店扫描错误而受到羞辱,可以考虑聘请律师。商店的监控录像将是你的证据。
务必确保自助结账扫描设备扫描了你购买的所有商品,因为这家商店会想方设法坑害你。