点评:I have never experienced a tourism related business with such atrocious customer experience and service.
We met for a family birthday for a grandparent so the children would have things to do and living within a not too far journey we met here. Yes we are quite local.
We had two small children, one on the autistic spectrum. He was skipping through the cafe and was told to walk. ( adults did not hear or would have left at that point).
Hot tap outside scolding hot health
and safety issues.
Food was poor quality ( breakfast) limited childrens options, processed white sliced bread for bacon sandwich advsertised as rustic roll, cold toasted teacakes and minature coffees. One black coffee was so weak was not drank. Quality of cooked foid was poor.My phone pay didn't work initially and when I asked if he could reposition it to face me rather than upright he shook his head ( this did read the pay by phone) no apology just an excuse.
I will not be setting foot here again and will share my experience wide.
Have some care for families if you are going to market this as a tourism business.
翻译:我从未遇到过一家旅游相关企业,其客户体验和服务如此糟糕。
我们来这里是为了庆祝一位祖父母的生日,这样孩子们就有事可做,而且我们住的地方离这里也不远,所以我们就在这里见面了。是的,我们基本上都是当地人。
我们有两个小孩,一个患有自闭症。他蹦蹦跳跳地穿过咖啡馆,我们让他走开。(大人们当时没听见,或者应该已经走了)。
外面的热水水龙头很烫,卫生
和安全问题严重。
食物质量很差(早餐),儿童选择有限,用加工过的白切片面包做成的培根三明治,广告上说是乡村面包卷,还有冷烤茶饼和迷你咖啡。一杯黑咖啡太淡了,根本没喝。煮熟的食物质量很差。我的手机支付一开始不能用,当我问他能不能把手机调整到正对着我而不是竖着的时候,他摇了摇头(这确实表明是手机支付),没有道歉,只是找了个借口。
我不会再踏足这里,我会广泛分享我的经历。
如果你打算把这里作为旅游业务来推广,请多关心一下家庭。