下载App
旅行
账户
Lorna P
Absolutely Appalling Treatment of Young Children
Doniford Farm Park的点评
点评：I wanted to share an awful experience we just had at Doniford Farm Park today. We sat at one of their many empty outside tables and ordered a meal, expecting a pleasant family lunch. My children are only 2 and 5, and naturally they were getting upset while waiting for the food, so we gave them a snack to keep them calm. Apparently, this is an outrageous crime at Donniford Farm Park.
Not one, but two separate members of staff came out to tell us we weren’t allowed to give our own children any of our own food or drink, despite the fact that we had already ordered meals, weren’t taking up limited space, and were clearly just trying to stop two very small children from melting down.
The Manager then delivered the final blow with one of the most condescending lines I’ve ever heard: “Would you take your own burger into McDonald’s?”
For the record: yes, I absolutely would if my young children needed a quick snack while waiting for their food. It’s called basic parenting and basic empathy, something clearly in short supply at Donniford Farm Park.
The attitude was rude, unnecessary, and completely lacking in common sense. We weren’t having a picnic. We weren’t trying to avoid paying. We were simply trying to keep two very young children settled and not disturbing others having their lunch while waiting for the food we had already paid for.
If this is how they choose to treat paying families, then we will not be returning, and I’d strongly advise other parents of young children to think twice before visiting. There are plenty of places that understand customer service and basic humanity.
Unfortunately, Donniford Farm Park clearly isn’t one of them.
Not one, but two separate members of staff came out to tell us we weren’t allowed to give our own children any of our own food or drink, despite the fact that we had already ordered meals, weren’t taking up limited space, and were clearly just trying to stop two very small children from melting down.
The Manager then delivered the final blow with one of the most condescending lines I’ve ever heard: “Would you take your own burger into McDonald’s?”
For the record: yes, I absolutely would if my young children needed a quick snack while waiting for their food. It’s called basic parenting and basic empathy, something clearly in short supply at Donniford Farm Park.
The attitude was rude, unnecessary, and completely lacking in common sense. We weren’t having a picnic. We weren’t trying to avoid paying. We were simply trying to keep two very young children settled and not disturbing others having their lunch while waiting for the food we had already paid for.
If this is how they choose to treat paying families, then we will not be returning, and I’d strongly advise other parents of young children to think twice before visiting. There are plenty of places that understand customer service and basic humanity.
Unfortunately, Donniford Farm Park clearly isn’t one of them.
翻译：我想分享一下我们今天在唐尼福德农场公园（Doniford Farm Park）的糟糕经历。我们坐在他们众多空置的户外餐桌之一，点了餐，原本期待着享受一顿愉快的家庭午餐。我的孩子一个两岁，一个五岁，等餐的时候他们自然而然地开始闹腾，所以我们给他们准备了点零食安抚他们。然而，这在唐尼福德农场公园竟然成了不可饶恕的罪过。
竟然有两位工作人员出来告诉我们，不允许给孩子带任何我们自己的食物或饮料，尽管我们已经点了餐，并没有占用有限的座位空间，而且我们显然只是想安抚两个小家伙，让他们别哭闹。
更糟糕的是，经理还说了句我听过最傲慢的话：“你们会带着自己的汉堡去麦当劳吗？”
郑重声明：如果我的孩子在等餐的时候需要点零食，我当然会带。这叫做基本的育儿之道和基本的同理心，而唐尼福德农场公园显然缺乏这两点。
他们的态度粗鲁无礼，毫无必要，而且完全缺乏常识。我们不是来野餐的，也不是想逃票。我们只是想让两个年幼的孩子安静下来，不打扰其他正在用餐的客人，同时等待我们已经付费的食物。
如果他们就是这样对待付费家庭的，那我们以后绝不会再来了，我也强烈建议其他有幼儿的家长在前往之前三思。有很多地方懂得如何提供优质的客户服务，并且尊重人性。
可惜的是，唐尼福德农场公园显然不属于其中之一。
竟然有两位工作人员出来告诉我们，不允许给孩子带任何我们自己的食物或饮料，尽管我们已经点了餐，并没有占用有限的座位空间，而且我们显然只是想安抚两个小家伙，让他们别哭闹。
更糟糕的是，经理还说了句我听过最傲慢的话：“你们会带着自己的汉堡去麦当劳吗？”
郑重声明：如果我的孩子在等餐的时候需要点零食，我当然会带。这叫做基本的育儿之道和基本的同理心，而唐尼福德农场公园显然缺乏这两点。
他们的态度粗鲁无礼，毫无必要，而且完全缺乏常识。我们不是来野餐的，也不是想逃票。我们只是想让两个年幼的孩子安静下来，不打扰其他正在用餐的客人，同时等待我们已经付费的食物。
如果他们就是这样对待付费家庭的，那我们以后绝不会再来了，我也强烈建议其他有幼儿的家长在前往之前三思。有很多地方懂得如何提供优质的客户服务，并且尊重人性。
可惜的是，唐尼福德农场公园显然不属于其中之一。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
