点评:We booked an extremely last minute trip, 2 families with 3 young kids.
The team were very responsive, Wendy (our allocated Operator) was extremely quick to propose a plan and pricing package. As for the package, all bases were covered from food to transport, tickets to attractions, timings and so on. Yet, the plan was flexible to suit our needs.
Also, Wendy sent daily check-in messages to see if we were happy and enjoying the trips. She is professional,
caring and very helpful.
As for our allocated guide (Tien), she is truly a gem. Although just a young lady she has very mature outlook on life and speaks excellent English. We had some deep and genuine conversations in between our packed schedule, and she was willing to make little adjustments on the fly to suit our demanding needs and ensure our happiness.
We have to mention also the tour vehicle was brand spanking new, clean,
comfy and very spacious.
Tien was also very good with the children and has a wicked sense of humour, so she is very entertaining. She was also very quick to caution us of tourist traps and how to avoid the "tourist tax" in the local markets, and what the fair prices should be for the little products.
In all we found Tien and Eco Travel to be very trustworthy and genuinely concerned for our satisfaction and enjoyment. Thank you for a lovely trip, and hope to see you again in future!
翻译:我们预订了一次非常临时的旅行,2 个家庭带着 3 个小孩。
团队反应非常迅速,Wendy(我们指定的运营商)非常迅速地提出了计划和定价套餐。至于套餐,从食物到交通、景点门票、时间安排等,所有基础都已涵盖。然而,计划很灵活,可以满足我们的需求。
此外,Wendy 每天都会发送签到信息,看看我们是否开心并享受旅行。她很专业、
贴心且非常乐于助人。
至于我们指定的导游(Tien),她真的是一块宝石。虽然只是一位年轻女士,但她对生活有着非常成熟的看法,并且能说一口流利的英语。在紧凑的日程安排中,我们进行了一些深入而真诚的交谈,她愿意在飞行中做出一些小调整,以满足我们苛刻的需求并确保我们的幸福。
我们还必须提到,旅游车是全新的、干净的、
舒适的、非常宽敞的。
Tien 也非常善于与孩子们相处,并且具有邪恶的幽默感,所以她非常有趣。她还很快提醒我们小心旅游陷阱,如何避免当地市场的“旅游税”,以及小产品的合理价格。
总之,我们发现 Tien 和 Eco Travel 非常值得信赖,并且真正关心我们的满意度和享受。感谢您为我们带来美好的旅行,希望将来能再次见到您!