旅行
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Dustin S
The "management" were kids and ruined our family night with bad decision making.
Parkview Field的点评
点评：The box office ruined our family night... I had a terrible experience last night. I bought tickets from a 3rd part website and they released the tickets to me, but at will call, they could not give me the tickets because they didn't show they were in my name. I verified the seats and they showed purchased, but the staff would not give me the tickets. I stood outside and missed 2 innings and then had to purchase 5 more tickets just so I could go in and sit in the seats that I had previously purchased right behind the plate. Nobody would help me. There wasn't even ANYONE around and most seats were empty. So The TinCap Staff took another $35 from me, just to allow me to go in and sit in the seats that I had already purchased. There has to be a better way, TinCap staff! It's a small town. Maybe try to verify what people are saying is true. When they saw the seats I told them about matched the seats that showed purchased in the system (and no other seats around them) it would seem pretty simple. But no... just ruin 3 kids' night by making them all wait 2 innings until we purchased more seats... that seems rational. Even the "manager" wasn't rational. The stands were empty! Use some management discretion! If you can't do the job, let someone do that job that can handle it. Instead of just telling me I got scammed (not true), just try to help people! There was a problem with the 3rd party and they did get it sorted out and I got my tickets near the end of the game... Worst experience ever with the TinCaps.
翻译：票房毁了我们的家庭之夜……我昨晚经历了一次可怕的经历。我从第三部分网站购买了门票，他们把门票发给了我，但是随意打电话，他们无法给我门票，因为他们没有表明门票在我的名下。我核实了座位，显示已购买，但工作人员不给我门票。我站在外面错过了 2 局，然后不得不再购买 5 张票，这样我才能进去坐在我之前购买的座位后面。没有人会帮助我。周围甚至没有人，大部分座位都是空的。于是，TinCap 工作人员又向我收取了 35 美元，只是为了让我进去坐在我已经购买的座位上。 TinCap 员工，必须有更好的方法！这是一个小镇。也许尝试验证人们所说的是否属实。当他们看到我告诉他们的座位与系统中显示购买的座位相匹配（并且周围没有其他座位）时，这看起来非常简单。但不……只是让 3 个孩子等了 2 局，直到我们购买了更多座位，从而毁了 3 个孩子的夜晚……这似乎很合理。就连“经理”也不理智。看台上空无一人！使用一些管理自由裁量权！如果你不能胜任这项工作，就让可以胜任的人来做。不要只是告诉我我被骗了（不是真的），而是尝试帮助人们！第三方出现了问题，他们确实解决了问题，我在比赛快结束时拿到了门票……这是 TinCaps 有史以来最糟糕的经历。
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