点评:Until last month I loved to do shopping with CAS. Usually I purchase abayat in the stores, however due to perfect tailoring job and designs, I had trust in this shop. Until last month. As usally, I purchased abaya from them with same measurements as I always use to make abaya. Custom abaya always takes from 10 to 20 days to be made, can take longer if abaya has decorations. This time, abaya was sent to me 2 days after placing an order. I knew, ot wasnt custom made, they sent me something they had ready done and most likely it won't be with measurements I requested. I contacted shop while parcel was on the way, they assured me abaya is exactly as I wanted. 2 days later once abaya arrived, how unsurprised I was, that abaya turned way too small on me. Of course immediately I reached shop, showing them measurements are incorrect. They sent me back them pictures with tailor stretching abaya in all possible ways to prove measurements are correct. I was speechless. They knew it was incorrect. It reached point when I was accused by rude woman working as customer service, that i was wearing this abaya, I used it. Lol. Yes, that's exactly what my plan was, to use too small abaya. They ended up sending me some new order, which i didn't recive, on top of that they charged me with shipping cost. I refused to collect it, obviously. Now case is Department of Economy of Ajman. I will never ever shop with them again.
翻译:直到上个月,我还很喜欢在 CAS 购物。我通常去实体店买阿巴亚 (abayat),但由于剪裁和设计都很完美,我对这家店很信任。直到上个月,我像往常一样从他们那里购买了和我做阿巴亚 (abaya) 时一样尺寸的阿巴亚 (abaya)。定制阿巴亚 (abaya) 通常需要 10 到 20 天才能完成,如果阿巴亚 (abaya) 有装饰,则可能需要更长时间。这次,我下单两天后就收到了阿巴亚 (abaya)。我知道这不是定制的,他们寄给我的是已经做好的东西,很可能不符合我要求的尺寸。包裹在路上时,我联系了商店,他们向我保证阿巴亚 (abaya) 正是我想要的。两天后,阿巴亚 (abaya) 到了,我一点也不惊讶,阿巴亚 (abaya) 对我来说太小了。当然,我立即联系了商店,告诉他们尺寸不对。他们给我发了裁缝用各种可能的方式拉伸阿巴亚 (abaya) 的照片,以证明尺寸正确。我无话可说。他们知道这是不对的。后来,我被一个粗鲁的客服女士指责,说我穿着这件阿巴雅(阿拉伯长袍),还用了它。哈哈。没错,我就是这么打算的,用太小的阿巴雅。结果他们又给我发了一批新的订单,我没收到,还额外收了运费。我当然拒绝了。现在这事儿闹到了阿治曼经济部。我再也不会在他们那儿买东西了。