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Christine i
Not Autism or Cognitive Disabled Friendly
Six Flags Hurricane Harbor Arlington的点评
点评：We visited the park on 7/16/23.
Handicap Parking: All Handicap spots were taken. We went to preferred where the spots were and the whole parking lot was empty. Because our season pass didn't included preferred parking we were not allowed to park in the area. Usually at other parks if the handicap spots are taken you are still allowed to park in the preferred area. Not the case with this venue. I asked to speak to a supervisor who was rolling her eyes the whole time. As an accommodation can you open up the area to those of us with handicap placards? She said if she did then the whole parking lot would be filled with handicap people and the preferred guest who paid for the pass would not have spots. I said statically that shouldn't be the case and if it is then that is a venue problem not accommodating the disabled.
Other accommodations: There no accommodations given. Although, I had to sign up for IBCCES Accessibility Card with this venue listed, I was told this venue does not have any accommodations. Our child could not participate in any of the rides as the wait times were 1 hour +.
Quality: I was very disappointed in the quality of staff. They were young and completely uneducated in individuals and families with disabilities. We were unfairly treated at the customer service counter.
Handicap Parking: All Handicap spots were taken. We went to preferred where the spots were and the whole parking lot was empty. Because our season pass didn't included preferred parking we were not allowed to park in the area. Usually at other parks if the handicap spots are taken you are still allowed to park in the preferred area. Not the case with this venue. I asked to speak to a supervisor who was rolling her eyes the whole time. As an accommodation can you open up the area to those of us with handicap placards? She said if she did then the whole parking lot would be filled with handicap people and the preferred guest who paid for the pass would not have spots. I said statically that shouldn't be the case and if it is then that is a venue problem not accommodating the disabled.
Other accommodations: There no accommodations given. Although, I had to sign up for IBCCES Accessibility Card with this venue listed, I was told this venue does not have any accommodations. Our child could not participate in any of the rides as the wait times were 1 hour +.
Quality: I was very disappointed in the quality of staff. They were young and completely uneducated in individuals and families with disabilities. We were unfairly treated at the customer service counter.
翻译：我们于 2023 年 7 月 16 日参观了公园。
残疾人停车位：所有残疾人停车位都被占了。我们去了有停车位的首选停车位，整个停车场都空了。因为我们的季票不包括首选停车位，所以我们不允许在该区域停车。通常在其他公园，如果残疾人停车位被占了，你仍然可以在首选区域停车。这个场地不是这样。我要求与一位主管谈话，她一直在翻白眼。作为一种便利，你能把这个区域开放给我们这些有残疾人牌照的人吗？她说如果她这样做，那么整个停车场就会挤满残疾人，而支付了通行证的首选客人就没有停车位了。我说不应该是这样，如果是这样，那就是场地的问题，没有为残疾人提供便利。
其他便利设施：没有提供便利设施。虽然我必须在列出的这个场地上注册 IBCCES 无障碍卡，但我被告知这个场地没有任何便利设施。我们的孩子无法参加任何游乐设施，因为等待时间长达 1 小时以上。
质量：我对员工的质量非常失望。他们很年轻，对残障人士和家庭完全没有了解。我们在客户服务柜台受到了不公平的对待。
残疾人停车位：所有残疾人停车位都被占了。我们去了有停车位的首选停车位，整个停车场都空了。因为我们的季票不包括首选停车位，所以我们不允许在该区域停车。通常在其他公园，如果残疾人停车位被占了，你仍然可以在首选区域停车。这个场地不是这样。我要求与一位主管谈话，她一直在翻白眼。作为一种便利，你能把这个区域开放给我们这些有残疾人牌照的人吗？她说如果她这样做，那么整个停车场就会挤满残疾人，而支付了通行证的首选客人就没有停车位了。我说不应该是这样，如果是这样，那就是场地的问题，没有为残疾人提供便利。
其他便利设施：没有提供便利设施。虽然我必须在列出的这个场地上注册 IBCCES 无障碍卡，但我被告知这个场地没有任何便利设施。我们的孩子无法参加任何游乐设施，因为等待时间长达 1 小时以上。
质量：我对员工的质量非常失望。他们很年轻，对残障人士和家庭完全没有了解。我们在客户服务柜台受到了不公平的对待。
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