点评:I reached out to them about a photo tour they advertised. It took 5 days for them to provide an itinerary, which they said was due to them needing to come up with a customized plan based on where I wanted to go. That's perfectly fine, and I was happy with the itinerary they ultimately provided. When I told them to book me for the tour, I was told by Mariyam that they would complete my booking by the following day.
That's the last message I've received from them. I've followed up a couple of times, first couple messages were viewed and not responded to. My last two messages have been delivered but not even viewed. It's approaching a week since they were supposed to have completed my booking. I'm not really sure why the radio silence, but they essentially just wasted over 2 weeks of my time.
翻译:我联系了他们,询问他们宣传的摄影之旅。他们花了 5 天时间才提供行程,他们说这是因为他们需要根据我想去的地方制定定制计划。这完全没问题,我对他们最终提供的行程很满意。当我告诉他们为我预订旅行时,Mariyam 告诉我他们会在第二天完成我的预订。
这是我收到的最后一条消息。我跟进了几次,前几条消息有人查看,但没有回复。我的最后两条消息已发送,但甚至没有人查看。距离他们应该完成我的预订已经过去了将近一周。我真的不知道为什么没有回复,但他们基本上只是浪费了我 2 个多星期的时间。