点评:The golf course was in excellent condition, with wind and some mud due to the recent rain. Upon arrival, the bag attendants were professional and attentive to their duties. The starter, Kurt, was very knowledgeable and helpful.
However, the issue arose with the course pro shop staff, Greg and assistant director of golf Chasen Bahouth. After my round, I was informed that I needed to purchase range time, despite having already spent $300 for the round which included the range, chipping and putting green. I explained my intention to hit a few balls to straighten out a few things that needed some attention, but Chasen responded with a condescending “Sorry, you need to buy range time if you want to work on your game.” I was shocked and left the area, heading to the pro shop to speak with the GM of golf activities, Chad Dusenberry.
When I asked who the individuals were, Greg started yawning, indicating that he didn’t know who they were or how to contact them. He directed me to some cards on the counter with names and numbers. His carefree and nonchalant attitude was not in line with the course’s heritage. The culture of a club starts at the top. I wondered what my interaction would have been like with the GM.
I must remember that they had already taken my money and thought I was a one-time visitor. I had planned to play an additional three times as more family and friends come into town. Needless to say, I will not spend another penny at this course. Your experience and needs may differ than mine…
翻译:高尔夫球场状况极佳,虽然最近下雨,风大,有些泥泞。抵达后,球包管理员工作专业,认真负责。发球员库尔特知识渊博,乐于助人。
然而,问题出在球场专卖店的工作人员格雷格和高尔夫助理总监查森·巴胡斯身上。打完一轮后,我被告知需要购买练习场使用时间,尽管我已经为这一轮花费了300美元,包括练习场、切杆和推杆果岭。我解释说,我只是想打几球,解决一些需要注意的问题,但查森却傲慢地回应道:“抱歉,如果您想提高球技,就需要购买练习场使用时间。” 我感到震惊,离开了现场,前往专卖店与高尔夫活动总经理查德·杜森贝里交谈。
当我问这些人是谁时,格雷格打起了哈欠,表示他不知道他们是谁,也不知道该如何联系他们。他指着柜台上写着姓名和号码的卡片,让我去看。他那漫不经心、漫不经心的态度与球场的传统格格不入。俱乐部的文化始于高层。我不禁好奇,如果我和总经理的互动会是怎样。
我得记住,他们已经收了我的钱,还以为我只是一次性访客。我原本计划再打三次,因为以后会有更多亲朋好友来镇上。不用说,我不会再在这个球场花一分钱了。你的体验和需求可能和我不一样……