Another bad experience with Brittqny Ferriies. Appalling attitude.
Brittany Ferries - Cork Roscoff的点评
点评:Horrific. I booked a pet friendly cabin for the sailing on the 4th of December from Bilbao to Rosslare. I have just rescued a large Spanish dog - like a St Bermard. He cant fit in the kennels.
So, we tried to rearrange for the 7th. We called and spoke to a young man who just said - no pet friendly cabins on Sunday. The attitude was "tough luck". You would think they would try to make some accommodation - but nothing. His attitude was appalling and insulting.
I have medical tests arranged for Monday. I cannot believe Brittany Ferries was so extraordinarily unhelpful in the circumstances the ferry was cancelled due to weather. I must check the weather conditions.
Words cannot describe how upset I am.
I have been a good customer of Brittany Ferries, but never again. This is not my first problem with them.
What do I do? Dump the dog in the pound again?
翻译:太糟糕了。我预订了12月4日从毕尔巴鄂到罗斯莱尔的宠物友好型客舱。我刚救助了一只体型很大的西班牙犬——类似圣伯纳犬。它根本住不进客舱的笼子里。
所以,我们尝试改签到7号。我们打电话过去,接电话的是个年轻人,他只是说周日没有宠物友好型客舱。他的态度就是“没办法”。你可能会觉得他们会想办法安排一下——但什么都没有。他的态度令人作呕,简直是侮辱。
我已经安排了周一的体检。我简直不敢相信,在渡轮因为天气原因取消的情况下,布列塔尼渡轮公司竟然如此不负责任。我必须查一下天气预报。
我简直无法用语言形容我的愤怒。
我一直是布列塔尼渡轮公司的忠实客户,但以后再也不会了。这也不是我第一次遇到他们的问题了。
我该怎么办?再把狗送去收容所吗?