点评:Overall our experience was good. Unfortunately we didn’t get to stick around for our second day at the park due to bad snow storm arriving earlier than anticipated.
Only things we didn’t like was the park opens at 10am and even though we brought tickets and stayed at a connected hotel, we weren’t allowed to get our tickets until 12pm on that day of arrival.
Also $30 charge to just get into your room one hour earlier than check in time. Just feel if the room is already cleaned and available any earlier than check in time and the customer arrives early, they should be allowed to get into the room at that time to make sure they are comfortable and taken care of. No hurting anything or anyone to do this when the room is already purchased for that day/night and what good is the room leaving it clean, purchased, and empty until check in time? If the hotels would do this, you would be surprised how your rating would go up, people who recommend the hotel more to others, and people’s expectations and experience would be phenomenal!
翻译:总体而言,我们的体验很好。遗憾的是,由于暴风雪比预期的要早到来,我们没能在公园的第二天逗留。
我们唯一不喜欢的是公园在上午 10 点开放,尽管我们买了票并住在相连的酒店,但我们直到抵达当天中午 12 点才被允许取票。
此外,提前一小时进入房间需要支付 30 美元的费用。如果房间在入住时间之前已经打扫干净并可用,而顾客提前到达,他们应该被允许进入房间,以确保他们住得舒适并得到照顾。当房间已经为当天/晚上购买时,这样做不会伤害任何人或任何东西,而将房间保持干净、购买和空置直到入住时间有什么好处?如果酒店这样做,您会惊讶地发现您的评级会上升多少,向其他人推荐酒店的人会更多,人们的期望和体验也会非常棒!