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Maisie A
So much potential, but understaffed and inefficient!
梦幻世界的点评
点评：So much potential, but understaffed and inefficient!
Don’t get me wrong, we had a great time at the park - the rides had decent variety, thrill and uniqueness, the layout and vibe was pretty relaxed which is quite impressive to achieve in a theme park. Nice, friendly staff all round. The wildlife presentations were amazing!
However our experience was blunted by needlessly long wait times for the big rides. Of course a theme park has long queues, and we were happy to wait in them, but what frustrated us was that they could have been much shorter! There was clear opportunity for much greater efficiency in the turnover of guests (could probably be twice as fast). Firstly, all of the coasters only had one carriage, which means you have to wait for it to return and people to get off before the next lot can load on - this seems crazy to us! Secondly, on top of this, all of the rides appeared to be understaffed (the Giant Drop only had one poor staff member running the entire ride, which honestly seems illegal), which meant that there was very little organisation of people getting ready for the next ride. For example, on Motocoaster (see photo) there were only two staff members who had to run all of the controls for the coaster (in and out of the control room), along with organising people getting off the ride, getting people on the ride and doing all the safety checks. Oftentimes the ride was ready to be loaded but the queue hadn’t been sorted yet, increasing the wait time even further.
It’s such a shame because it can easily be improved, and it would give guests time to get more out of the park. You can imagine the frustration of being able to see the loading area for Steel Taipan from the back of the queue, and yet having to wait a whole hour before making it to the front…
It’s still a fab day out though (and the waterpark looks awesome too) 😊
Don’t get me wrong, we had a great time at the park - the rides had decent variety, thrill and uniqueness, the layout and vibe was pretty relaxed which is quite impressive to achieve in a theme park. Nice, friendly staff all round. The wildlife presentations were amazing!
However our experience was blunted by needlessly long wait times for the big rides. Of course a theme park has long queues, and we were happy to wait in them, but what frustrated us was that they could have been much shorter! There was clear opportunity for much greater efficiency in the turnover of guests (could probably be twice as fast). Firstly, all of the coasters only had one carriage, which means you have to wait for it to return and people to get off before the next lot can load on - this seems crazy to us! Secondly, on top of this, all of the rides appeared to be understaffed (the Giant Drop only had one poor staff member running the entire ride, which honestly seems illegal), which meant that there was very little organisation of people getting ready for the next ride. For example, on Motocoaster (see photo) there were only two staff members who had to run all of the controls for the coaster (in and out of the control room), along with organising people getting off the ride, getting people on the ride and doing all the safety checks. Oftentimes the ride was ready to be loaded but the queue hadn’t been sorted yet, increasing the wait time even further.
It’s such a shame because it can easily be improved, and it would give guests time to get more out of the park. You can imagine the frustration of being able to see the loading area for Steel Taipan from the back of the queue, and yet having to wait a whole hour before making it to the front…
It’s still a fab day out though (and the waterpark looks awesome too) 😊
翻译：潜力巨大，可惜人手不足，效率低下！
别误会，我们在公园玩得很开心——游乐设施种类丰富，刺激又独特，布局和氛围也相当轻松，这在主题公园里实属难得。工作人员都很友善。野生动物表演精彩绝伦！
然而，大型游乐设施的排队时间过长，严重影响了我们的体验。当然，主题公园排队是常态，我们也乐意排队，但让我们感到沮丧的是，排队时间本可以缩短得多！游客周转效率显然还有很大的提升空间（速度可能可以提高一倍）。首先，所有过山车都只有一节车厢，这意味着你必须等它返回，等其他人下车后，下一批乘客才能上车——这在我们看来简直太荒谬了！其次，除此之外，所有游乐设施似乎都人手不足（巨型跳楼机只有一个可怜的工作人员负责整个运行，这简直像是违法的），这意味着工作人员在准备下一个项目时几乎没有任何组织。例如，在摩托过山车（见图）上，只有两名工作人员要负责过山车的所有操控（包括进出控制室），还要组织游客上下车，并进行所有安全检查。很多时候，过山车已经准备就绪，但排队的人群却还没被整理好，导致等待时间进一步延长。
这真是太可惜了，因为这个问题很容易解决，而且如果能改进，游客就能有更多时间体验乐园的其他项目。你可以想象一下，明明在队伍的最后就能看到钢铁大班的登车区，却还要等上整整一个小时才能排到前面，该有多么令人沮丧……
不过，这仍然是一次很棒的游玩体验（水上乐园看起来也很棒）😊
别误会，我们在公园玩得很开心——游乐设施种类丰富，刺激又独特，布局和氛围也相当轻松，这在主题公园里实属难得。工作人员都很友善。野生动物表演精彩绝伦！
然而，大型游乐设施的排队时间过长，严重影响了我们的体验。当然，主题公园排队是常态，我们也乐意排队，但让我们感到沮丧的是，排队时间本可以缩短得多！游客周转效率显然还有很大的提升空间（速度可能可以提高一倍）。首先，所有过山车都只有一节车厢，这意味着你必须等它返回，等其他人下车后，下一批乘客才能上车——这在我们看来简直太荒谬了！其次，除此之外，所有游乐设施似乎都人手不足（巨型跳楼机只有一个可怜的工作人员负责整个运行，这简直像是违法的），这意味着工作人员在准备下一个项目时几乎没有任何组织。例如，在摩托过山车（见图）上，只有两名工作人员要负责过山车的所有操控（包括进出控制室），还要组织游客上下车，并进行所有安全检查。很多时候，过山车已经准备就绪，但排队的人群却还没被整理好，导致等待时间进一步延长。
这真是太可惜了，因为这个问题很容易解决，而且如果能改进，游客就能有更多时间体验乐园的其他项目。你可以想象一下，明明在队伍的最后就能看到钢铁大班的登车区，却还要等上整整一个小时才能排到前面，该有多么令人沮丧……
不过，这仍然是一次很棒的游玩体验（水上乐园看起来也很棒）😊
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