点评:Please do not be fooled by Imagine Cruising's smart marketing and lavish photographs - the reality of a holiday booked with them is quite different, I can assure you! They completely RUINED my wife's 80th Birthday in the Caribbean - it started badly, and then from from bad to worse! The air booking was on the wrong airline, from the wrong island on the wrong date! The ship they booked us on was very 3-star, when I had requested 5-star throughout, and on the last day they then wanted to collect us at 8am for a flight that departed Barbados at 9.30pm that same evening - so over 12hrs mooching around an airport. When I insisted on a dayroom at the beach, they said they'd never heard of that (!) so I booked one myself for a reasonable price, and made my way to the hotel myself. I also caught a cab ride back to the airport for a normal checkin.
It would have been quite a challenge to do anything worse than Imagine Cruising did to our holiday, so I believe they deserve the accolade of 'Worst Tour Operator - UK!'
翻译:千万别被 Imagine Cruising 的精明营销和奢华照片所迷惑——我敢保证,跟他们预订的假期实际体验完全不一样!他们彻底毁了我妻子在加勒比海的 80 岁生日——一开始就很糟糕,然后越来越糟!机票订错了航空公司,从错误的岛屿出发,而且日期也错了!他们给我们订的船只有三星级,而我之前一直要求的是五星级。最后一天,他们竟然想早上 8 点来接我们,然后赶当晚 9:30 从巴巴多斯起飞的航班——结果在机场闲逛了 12 个多小时。我坚持要一间海滩边的日间房,他们却说他们从来没听说过!所以我自己以合理的价格订了一间,然后自己去了酒店。我还打车回机场办理了正常的入住手续。
对我们的假期来说,没有什么比 Imagine Cruising 做得更糟糕的了,所以我认为他们应该获得“英国最差旅行社”的称号!