点评:If you are looking for professional, attentive, friendly and exceptional customer service, look no further: Genuine Costa Rica is IT!!!!!
I had the pleasure of booking all 3 private transports that were needed for a family of 5 adults with suitcases and carry-ons from home before I left for my stay in Costa Rica.
For the first pick up, we had the pleasure of being taken care of by the owner, Marco Alvarado. Such a gentleman! He arrived in advance, in a clean, air-conditionned van with refreshments and took us from Guanacaste to San José. He was a great guide and we had great conversations in English and Spanish.
For the 2nd and 3rd transports, we had the equivalent pleasure of discovering Turrialba and getting to the airport with our guide, Jimy Gomez, a lover of nature and proud Tico 😊. Jimy was also fluent in English.
We appreciated the little attention that make all the difference. For example, Marco had made sure that Jimy had a little bench for my mom to climb into the van as she has some mobility challenges. Also when we got to CATIE, Jimy enquired and got a wheelchair for her to facilitate the visit of the grounds.
Like the name of the company says it, expect genuine great service from Marco and his team.
Muchas gracias Marco and Jimy!
翻译:如果您正在寻找专业、周到、友好和卓越的客户服务,那就不要再犹豫了:真正的哥斯达黎加就是它!!!!!
在我离开家前往哥斯达黎加之前,我很高兴从家里预订了 3 辆私人交通工具,这些交通工具是为一个 5 名成人的家庭准备的,他们带着行李箱和随身行李。
第一次接机时,我们很高兴受到了老板 Marco Alvarado 的照顾。真是个绅士!他提前到达,开着一辆干净的空调面包车,提供茶点,把我们从瓜纳卡斯特带到了圣何塞。他是一位很棒的导游,我们用英语和西班牙语进行了愉快的交谈。
对于第二次和第三次交通,我们同样很高兴探索图里亚尔瓦,并在我们的导游 Jimy Gomez 的陪同下前往机场,他热爱自然,是自豪的哥斯达黎加人😊。Jimy 的英语也很流利。
我们很感激他小小的关心,这让一切都变得不同。例如,Marco 确保 Jimy 有一张小长凳,以便我妈妈爬进面包车,因为她行动不便。此外,当我们到达 CATIE 时,Jimy 询问并为她拿了一辆轮椅,方便她参观场地。
正如公司名称所说,Marco 和他的团队将提供真正优质的服务。
非常感谢 Marco 和 Jimy!