点评:Been season pass holders for years as a family of 6. This will be the last year we get season passes. Last year in the water park we had to intervene when a male and female guest were being verbally aggressive to the female owner. She called for security but they were not timely in their response, we feared it would escalate to physical before they arrived. June 29 2025 a young man took my daughter’s phone as they were exiting the Outlaw. I notified security as they were standing right there. They just stared at me with a look as if to say what am I supposed to do. Being that the park was closing I knew the man could only be headed to the exit. I managed to chase him down and retrieve my daughter’s phone as they were passing the last set of bathrooms by the exit. He was with an older man and woman who I assumed were his grandparents. They admitted that they watched him take the phone but didn’t want to cause a scene. Security had the nerve to come find me and tell me that I can’t confront someone in the park because it interferes with guests experiences. 🙄. I have been back twice and seen the older couple both times each time with different children. I feel they are using the children to steal. Security’s response is the reason we will no longer be season passes holders.
翻译:我们一家 6 口多年来一直是季票持有者。今年将是我们最后一年获得季票。去年在水上乐园,我们不得不进行干预,因为一名男性和一名女性游客对女主人进行言语攻击。她呼叫了保安,但保安没有及时做出反应,我们担心在保安到达之前会升级为肢体冲突。2025 年 6 月 29 日,当他们正要离开 Outlaw 时,一个年轻男子拿走了我女儿的手机。我通知了保安,因为他们就站在那里。他们只是盯着我看,好像在问我该怎么办。因为公园快要关门了,我知道那个男人只能去出口。当他们经过出口处的最后一组卫生间时,我设法追上他并拿回了我女儿的手机。他和一对老男人和女人在一起,我猜是他的祖父母。他们承认看到他拿手机,但不想引起骚动。保安竟然敢来找我,告诉我不能在公园里和别人对峙,因为这会影响游客的体验。🙄。我去过两次,每次都看到那对老夫妇带着不同的孩子。我觉得他们在利用孩子们偷东西。保安的回应就是我们不再持有季票的原因。