点评:I have been a patron for over two decades, and I must bring up the experience:
A. I live the shop and bookstore with exceptional quality of reading material
B. Healing arts is always a great experience, depending on who you get.
C. The dining experience is a hit or miss. Microwaves should be added to the 2nd floor. It's so antiquated on the way things are organized in the dining room. If the food is cold, there is no place to heat it up. Out of all three meals, only dinner was a warm and hot meal.
D. My worst experience was with a nasty, obnoxious, and uncouth woman at the checkin--- " Before, you step your foot in here, I need to ensure your data." Is this a welcoming message. I would have fired such front desk on the spot, who is treating my paid patrons with this tone as they may take their business at the competition Miraval. The checkin process was simply degrading and rude. I had signed up for an R&R. After attending a blazing sun outdoor Qi Gong class with an unconscious female instructor, I canceled my R&R and got refunded.
As an athlete, yogi, and various workout modalities practitioner for ages, I have never cared to take yoga at Kripalu barring once, and the experience was suffocating because the class setup in the summers. The facility must invest in fans and ventilators for yoga practitioners in hot summer and humid months. That's a common sense and customer focused approach. Ideally, AC needs to be in yoga rooms where a room full of attendees will be there.
I would recommend taking meals only. The R&R is simply not worth it. And I have attended R&R's for many years as a Day Pass.
Overall, it was a mediocre experience. Berksires is a beautiful area and getaway. Kripalu needs to fine tune.
翻译:我已经光顾这家店二十多年了,不得不提一下这段经历:
A. 我住在这家书店里,那里的阅读材料质量都很棒。
B. 疗愈艺术总是很棒的体验,取决于你遇到的顾客。
C. 用餐体验参差不齐。应该在二楼加装微波炉。餐厅的摆设太老旧了。如果食物凉了,也没地方加热。三餐中,只有晚餐是热腾腾的。
D. 我最糟糕的经历是在办理入住手续时遇到一个令人讨厌、粗鲁无礼的女人——“在你进来之前,我需要确认一下你的信息。” 这难道是欢迎词吗?我真想当场解雇那个前台,她竟然用这种语气对待我的付费顾客,就像他们可能会去竞争对手Miraval做生意一样。办理入住手续的过程简直是无礼又粗鲁。我本来打算预订休息和休闲娱乐的。在烈日下参加了一节户外气功课,当时一位女教练昏迷不醒,我取消了休养生息(R&R)课程并获得了退款。
作为一名运动员、瑜伽修行者和各种健身方式的从业者,我多年来从未想过在克里帕鲁(Kripalu)上瑜伽课,除了一次之外,那次体验简直令人窒息,因为课程安排在夏天。该机构必须为炎热潮湿的夏季瑜伽练习者投资风扇和通风设备。这是常识,也是以客户为中心的做法。理想情况下,在会挤满学员的瑜伽室里应该安装空调。
我建议只带餐食。休养生息(R&R)根本不值得。而且我已经用一日通票参加过很多年的休养生息(R&R)了。
总的来说,这是一次平庸的体验。伯克希尔(Berksires)是一个美丽的地方,也是度假胜地。克里帕鲁(Kripalu)需要改进。