下载App
旅行
账户
Tripadvisor用户
Early booking doesn’t work. Booking 7 months early doesn’t guarantee you a seat
The Golden Train的点评
点评：Our trip was booked independently by our travel agent/friend who was due to travel with us but had to cancel. Our booking was made in Dec 24 to ensure we got on when we were due to go on a Fred Olsen cruise in July. We were told less than 24 hours before the trip that 2 carriages were not available and our booking was cancelled. We understand that both independent and bookings through FO were cancelled. However it doesn’t seem to have been done in booking order.
Looking at other reviews this seems to be regular occurrence and one wonders why spare carriages aren’t available. We were told the two defective carriages had been taken to Oslo for repairs but ironically 2 carriages were in an adjoining siding. This was to be one of the highlights of the cruise . Golden Rail staff not very helpful
Looking at other reviews this seems to be regular occurrence and one wonders why spare carriages aren’t available. We were told the two defective carriages had been taken to Oslo for repairs but ironically 2 carriages were in an adjoining siding. This was to be one of the highlights of the cruise . Golden Rail staff not very helpful
翻译：我们的行程是由旅行社/朋友独立预订的，他原本计划和我们一起旅行，但后来不得不取消。我们于12月24日预订，以确保在7月份乘坐弗雷德·奥尔森游轮时能上车。但在出发前不到24小时，我们被告知有两节车厢已满，因此我们的预订被取消了。我们了解到，独立预订和通过弗雷德·奥尔森预订的预订都被取消了。但这似乎并非按照预订顺序进行的。
看了其他评论，这种情况似乎很常见，不禁让人疑惑为什么没有多余的车厢。我们被告知两节有故障的车厢已被送往奥斯陆维修，但讽刺的是，这两节车厢停在相邻的侧线。这原本是这次游轮之旅的亮点之一。但金铁的工作人员不太乐于助人。
看了其他评论，这种情况似乎很常见，不禁让人疑惑为什么没有多余的车厢。我们被告知两节有故障的车厢已被送往奥斯陆维修，但讽刺的是，这两节车厢停在相邻的侧线。这原本是这次游轮之旅的亮点之一。但金铁的工作人员不太乐于助人。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
