点评:This place is my daughter’s favourite so we visit frequently even though the price for adults is just insane. £8 for an adult and £12 for a child on a Sunday for “2 hours”. Plus buying drinks. We arrived for the 2am slot, we queued to get in so lost some time. Session should finish at 4 but because they close at 4 the staff were asking us to leave our tables and move our drinks at 3.45 because they were closing soon so they could clean. Surely you should be paying your staff to stay slightly lately to clean rather than kicking your customers out. Then at 15.55 as kids do, they wanted one last go on the zip wire and one of the more mature members of staff stomps over and shouts were closed can you leave. If it was a £3.50 soft play where adults don’t pay almost the same as a child I probably wouldn’t mind but this is shocking. Majority of staff are rude apart from the lovely girl on the ice cream cart, thank you for being such a nice person!
As for the place and why we always go back - my little girl loves it. She’s 6 and her fave has always been the grass hill. Fab play frame and always so clean but sadly the staff attitude let it down.
翻译:这是我女儿最喜欢的地方,所以我们经常去,尽管成人票价贵得离谱。周日“2 小时”成人 8 英镑,儿童 12 英镑,另加饮料费。我们凌晨 2 点到的,排队进去,浪费了不少时间。活动应该在 4 点结束,但因为 4 点关门,工作人员在 3 点 45 分就要求我们离开桌子,把饮料换掉,因为他们很快就要关门打扫卫生了。你当然应该付钱给员工,让他们晚点待一会儿打扫卫生,而不是把顾客赶出去。然后到了 15 点 55 分,孩子们也想最后一次玩滑索,这时一个比较成熟的工作人员冲过来喊道“关门了,可以走了吗?”如果这是一个 3.50 英镑的软体游乐设施,成人的票价几乎和儿童一样,我可能不会介意,但这次真是令人震惊。除了冰淇淋车上那个可爱的女孩外,大多数员工都很粗鲁,谢谢你这么好!
至于这个地方以及我们为什么总是回去——我的小女儿很喜欢。她6岁了,她最喜欢的一直是草山。很棒的游戏架,而且总是很干净,可惜工作人员的态度让人失望。