点评:Special assistance with a cherry 🍒 on the top.
When you arrive at Gatwick south there's a Special assistance office on the right hand side of departure drop off area.We handed over passport and waited not long for someone to take me a 56 year old woman with spine pain and walking difficulties who walks with a stick.If you use this office you don't have to walk all the way to check in. We were collected and taken to check in for our luggage.We were taken through security quickly by passing the crowds.Then taken to area ready to be taken to gate when needed.We were priority boarded the first on the plane which takes a lot of stress off of you.
On arrival in punta cana wheelchairs were all ready for our arrival.
On our return it all went smoothly taken from plane to baggage pick up to find hubby with suitcases.Only then did I have to walk outside but there is a travellater
Ive always had a good experience with Special assistance.The staff are lovely. I was upset to see a pregnant lady on crutches in a wheelchair and her partner being very rude and obnoxious to a Special assistance guy who was doing his job .He was keeping his cool while the two were swearing black and blue.
There's no need for it.
Won't hesitate to use again as I have for many years now.
翻译:特别协助,锦上添花🍒。
抵达盖特威克机场南站后,出发区右侧有一个特别协助办公室。我们递交了护照,没过多久就有人带我过去了。我是一位56岁的女性,患有脊椎疼痛和行走困难,拄着拐杖。如果使用这个办公室,就不用一路走到值机柜台了。我们被接走并带去办理行李托运。我们快速通过了安检,穿过了人群。然后被带到了准备送往登机口的区域,需要时可以送我们去登机口。我们优先登机,这减轻了很多压力。
抵达蓬塔卡纳时,轮椅已经准备好迎接我们的到来。
回程一切顺利,从飞机到行李提取处,我丈夫提着行李箱。直到这时我才不得不走到外面,但还有一个旅行延迟。
我一直以来对特别协助的体验都很好。工作人员都很友善。看到一位拄着拐杖坐轮椅的孕妇和她的伴侣对一位正在执行任务的特殊援助人员如此粗鲁无礼,我感到很难过。两人一边咒骂一边保持冷静。
没必要。
我会毫不犹豫地再次使用,因为我已经使用多年了。