点评:We asked for a transfer van as we had bikes with us they then phoned to ask and confirmed this would be okay with an additional charge which was fine. Firstly they arrived at our hotel which was meant to be the drop off point not the pick up point so we were waiting for 30 mins in the heat after them telling us they were there then the bikes wouldn’t fit they were nice about that and they got another van, then they couldn’t fit both bikes in only one so they tried to charge more than double saying they would do two trips then I had said we would just find someone to take all of me and my partner and the two bikes so they tried to charge us 20€ for the inconvenience to them which obviously we weren’t happy about because we clearly had said and made them aware that we had bikes. Then they retracted that and said they didn’t feel right about it which was good. We were then left over 2 hrs without a way home as it was way to hot to cycle so yeah not a good experience in the slightest
翻译:我们因为带了自行车,所以要了一辆接送车,他们打电话询问后确认可以,但要额外收费,这没问题。首先,他们到达了我们的酒店,酒店应该是下车点,而不是接车点,所以我们在炎热的天气里等了30分钟,他们告诉我们他们到了之后,自行车放不下,他们很友善地安排了另一辆面包车,然后他们一辆面包车装不下两辆自行车,所以他们试图收取两倍以上的费用,说他们会分两次送达,而我说我们会找个人把我和我的伴侣以及两辆自行车都带走,所以他们试图向我们收取20欧元的不便费用,这显然让我们很不高兴,因为我们已经明确告诉他们我们有自行车。然后他们收回了这一说法,说他们觉得不对,这很好。然后我们两个多小时没有回家,因为天气太热,不适合骑自行车,所以这绝对不是一个好的体验