点评:What a jewel for central Alabama but unfortunately the owners have gotten greedy. Imagine one adult and two students costing $120.00 just for the cave tour.
I try and take guest when visiting and the tour is usually very nice and informative. This time the tour was MUCH shorter and the tour guide was robotic throughout. It was a canned speech that the guide became frustrated when he forgot the next sentence. The laser light show ends almost as soon as it begins. What could end on a positive note left everyone wondering what happened.
And then to make matters worse the 5x7 souvenir photo cost $12. PLUS TAX. And no souvenir sleeve to put it in. The girls working the counter were unfriendly and had difficulty counting change.
To say this was a bad experience was an understatement. Please consider lowering your prices, training better employees and providing a tour that is memorable with a dynamic laser light show. Unless you improve I will no longer bring my guests.
I was not alone in my thoughts. I overheard several
翻译:这真是阿拉巴马州中部的一颗璀璨明珠,可惜老板们太贪婪了。想象一下,一个大人带两个学生,光是洞穴游览就要120美元!
我每次来都会带朋友来,通常游览体验都很棒,内容也很丰富。但这次游览时间短了很多,导游全程都像机器人一样,照本宣科,讲解词生硬,甚至会因为忘记下一句而显得很不耐烦。激光灯光秀几乎是刚开始就结束了,原本可以留下美好回忆的行程却让人摸不着头脑。
更糟糕的是,一张5x7英寸的纪念照片竟然要12美元,还要加税!而且连个纪念套都没有。柜台的工作人员态度冷漠,找零也总是出错。
说这次体验糟糕透顶都算是轻描淡写了。请考虑降低价格,培训更好的员工,并提供一场精彩刺激的激光灯光秀,让游客留下难忘的回忆。除非你们有所改进,否则我不会再带朋友来这里了。
我的感受并非个例。我无意中听到好几段话。