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Unsafe Gear, Zero Accountability, and a Threatening Message — Avoid MBI Dive Center
Mbi Divecenter的点评
点评：Unsafe Gear, Zero Accountability, and a Threatening Message — Avoid MBI Dive Center
We booked our dives and paid the deposit 3 months in advance. No one informed us that divers inactive for over 5 months must take a refresher (most places follow a 12-month rule). We had only 3 days on Malapascua, and this forced us into an unplanned check dive right after a 17-hour journey. The staff agreed to the check dive instead of a refresher and collected extra money for it.
The next day, during the first dive, my regulator detached underwater, causing air to leak uncontrollably. I had to switch to my spare and surface for safety. The dive master didn’t assist or check on me at all. I surfaced with only 70 bar left (from 200), clearly showing a serious malfunction. I asked to rejoin with new gear, but the staff told me not to for safety, so I sat out the dive.
We raised the issue with the shop, but they refused a refund, claiming their boss doesn’t allow it and wouldn’t even speak to us. The dive master instead blamed us for not doing the refresher, even though they had agreed to the check dive and took payment.
We decided to leave a public review to warn others, and after that, I received a threatening WhatsApp message from the dive shop. This experience made me regret spending my time and money here. Their negligence could have caused injury or worse.
Think twice before trusting your safety to this dive center.
We booked our dives and paid the deposit 3 months in advance. No one informed us that divers inactive for over 5 months must take a refresher (most places follow a 12-month rule). We had only 3 days on Malapascua, and this forced us into an unplanned check dive right after a 17-hour journey. The staff agreed to the check dive instead of a refresher and collected extra money for it.
The next day, during the first dive, my regulator detached underwater, causing air to leak uncontrollably. I had to switch to my spare and surface for safety. The dive master didn’t assist or check on me at all. I surfaced with only 70 bar left (from 200), clearly showing a serious malfunction. I asked to rejoin with new gear, but the staff told me not to for safety, so I sat out the dive.
We raised the issue with the shop, but they refused a refund, claiming their boss doesn’t allow it and wouldn’t even speak to us. The dive master instead blamed us for not doing the refresher, even though they had agreed to the check dive and took payment.
We decided to leave a public review to warn others, and after that, I received a threatening WhatsApp message from the dive shop. This experience made me regret spending my time and money here. Their negligence could have caused injury or worse.
Think twice before trusting your safety to this dive center.
翻译：装备不安全、问责制度缺失、恐吓信息——别去MBI潜水中心
我们提前三个月预订了潜水行程并支付了定金。但没人告诉我们，超过5个月没有潜水的潜水员必须进行复习（大多数地方都实行12个月的复习制度）。我们在马拉帕斯卡岛只待了3天，这迫使我们在17个小时的旅程结束后，进行了一次计划外的检查潜水。工作人员同意了检查潜水，而不是复习，并额外收取了费用。
第二天，在第一次潜水时，我的调节器在水下脱落，导致空气不受控制地漏出。为了安全起见，我不得不换上备用调节器并浮出水面。潜水教练根本没有帮助或检查我的情况。我浮出水面时只剩下70巴的气压（之前是200巴），这显然是一个严重的故障。我要求换上新的装备再上岸，但工作人员告诉我为了安全起见不要这样做，所以我没有参加潜水。
我们向潜水店反映了这个问题，但他们拒绝退款，声称他们的老板不允许退款，甚至不理我们。潜水教练反而责怪我们没有进行复习潜水，尽管他们已经同意了这次潜水检查并收取了费用。
我们决定公开评论以警告其他人，之后我收到了潜店发来的威胁性 WhatsApp 消息。这次经历让我后悔在这里浪费了时间和金钱。他们的疏忽可能会造成伤害，甚至更糟。
在将您的安全托付给这家潜水中心之前，请三思。
我们提前三个月预订了潜水行程并支付了定金。但没人告诉我们，超过5个月没有潜水的潜水员必须进行复习（大多数地方都实行12个月的复习制度）。我们在马拉帕斯卡岛只待了3天，这迫使我们在17个小时的旅程结束后，进行了一次计划外的检查潜水。工作人员同意了检查潜水，而不是复习，并额外收取了费用。
第二天，在第一次潜水时，我的调节器在水下脱落，导致空气不受控制地漏出。为了安全起见，我不得不换上备用调节器并浮出水面。潜水教练根本没有帮助或检查我的情况。我浮出水面时只剩下70巴的气压（之前是200巴），这显然是一个严重的故障。我要求换上新的装备再上岸，但工作人员告诉我为了安全起见不要这样做，所以我没有参加潜水。
我们向潜水店反映了这个问题，但他们拒绝退款，声称他们的老板不允许退款，甚至不理我们。潜水教练反而责怪我们没有进行复习潜水，尽管他们已经同意了这次潜水检查并收取了费用。
我们决定公开评论以警告其他人，之后我收到了潜店发来的威胁性 WhatsApp 消息。这次经历让我后悔在这里浪费了时间和金钱。他们的疏忽可能会造成伤害，甚至更糟。
在将您的安全托付给这家潜水中心之前，请三思。
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