Never Again, such a disappointment.
The Spa at Cliff House的点评
点评:A very special weekend that brought my daughters and I together was marred by the Senator Inn and Spa. Our time together is precious and infrequent. This was a big disappointment. The main attraction is the mineral pool, which features front and center on the hotel website. For my pregnant daughter this was going to be a great, relaxing way to enjoy our time together. The pool was closed the entire time we were there. No responsibility or regrets on the part of the hotel staff. Simple requests were not met (a third bath robe in a room for four would be an easy way to start to appease us, but we were told that we would be charged $20 extra). The staff was indifferent and unhelpful. They said we could use the hot tub, sauna and steam room, but of course these are not recommended for my pregnant daughter. The restaurant was on open for breakfast on Sunday, and was mediocre at best. Not open on Monday. So our one stop stay turned into driving elsewhere to eat and find activities. We could have stayed at any hotel. Never again.
翻译:我和女儿们原本计划共度一个非常特别的周末,却被参议员酒店及水疗中心(Senator Inn and Spa)彻底毁了。我们相聚的时光弥足珍贵,却又难得。这次入住体验令人大失所望。酒店的主要卖点是矿物池,酒店官网也将其放在了显眼位置。对于怀孕的女儿来说,这原本是一个放松身心、享受二人世界的绝佳方式。然而,在我们入住期间,泳池却一直关闭着。酒店员工对此毫无责任感,也没有任何歉意。一些简单的要求也未能得到满足(比如,在四人房里提供第三件浴袍,这本可以让我们稍微安心一些,但他们却告诉我们需要额外支付20美元)。员工态度冷漠,毫无帮助。他们说我们可以使用热水浴缸、桑拿房和蒸汽房,但这些设施显然不适合怀孕的女儿。餐厅周日只提供早餐,而且味道也只能说一般。周一则完全关闭。我们原本计划的短暂停留,最终却不得不驱车前往其他地方吃饭和寻找其他活动。我们本可以入住任何一家酒店。以后绝不会再来了。