点评:We visited Arameras VIP Beach expecting a relaxing and premium experience — unfortunately, we left disappointed and upset.
While the view is undeniably beautiful, the service and overall attitude of the staff were appalling. The personnel were consistently rude and unhelpful. We noticed a clear difference in how guests were treated — friendly and respectful only to locals and visitors of Arab appearance, while others were largely ignored or mistreated.
We tried to pay for an umbrella and sunbeds in the area we preferred, but a nearby guest complained, and instead of handling the situation professionally, the staff told us we had two options: either pay for a spot far in the back, sit by a wall, or move to the bar. When we asked to see any official rules or beach policies, the security guard became aggressive and even threatened to remove us by force.
Things didn’t get any better at the bar. Service was extremely poor — we waited a long time, and no one came to take our order. When we approached the bar counter ourselves, the waiter responded rudely and told us to go back and wait at the table — without any courtesy or explanation.
This place may try to look exclusive, but the treatment of guests is completely unacceptable. There are many other beaches in Albania with stunning views and welcoming service. We do not recommend Arameras VIP Beach.
翻译:我们来到阿拉梅拉斯贵宾海滩,期待着一次轻松惬意的高端体验——可惜的是,我们失望而归。
虽然景色无可否认地美丽,但工作人员的服务和整体态度却令人震惊。工作人员总是粗鲁无礼,不愿提供帮助。我们注意到客人受到的待遇存在明显差异——只有当地人和阿拉伯长相的游客才会友好尊重,而其他人则基本上被忽视或粗暴对待。
我们想在我们喜欢的区域付费使用遮阳伞和日光浴床,但附近的一位客人抱怨了,工作人员没有专业地处理这个问题,而是告诉我们有两个选择:要么付费坐在靠后的位置,要么靠墙坐,要么换到吧台。当我们要求查看任何官方规则或海滩政策时,保安变得咄咄逼人,甚至威胁要强行将我们带走。
酒吧的情况也没有任何好转。服务极其糟糕——我们等了很久,却没有人来点餐。当我们自己走到吧台时,服务员粗鲁地回应我们,让我们回去桌边等着——没有任何礼貌或解释。
这个地方可能试图让自己看起来高档,但对待客人的方式却完全令人无法接受。阿尔巴尼亚还有很多其他海滩,景色优美,服务热情周到。我们不推荐阿拉梅拉斯贵宾海滩。