Ony with full insucance, otherwise avoid them.
Wheego Rent A Car Kraków Balice的点评
点评:If you rent a car from this company, make sure you have a good insurance, otherwise they will rip you off big time.
They attract you with a low price, then when you collect a car, they offer you an expensive insurance. If you refuse to buy it (I bought one via online booking, for less than half of the price they offered), they will find a tinny damage somewhere and charge you extreme high repair cost. This seems to be their standard way of working, described in many other reviews. Bad luck – I didn’t read them before booking.
Car was collected in the dark and rain, there was no way to check it thoroughly (you need to look for 1mm damages! and make pictures). Car already had a 13 damages.
After returning, they found 1 – 2 mm damage on the windscreen passenger side and scratch of the bumper which already had many other scratches.
They calculated exchange of the windscreen, most expensive heated version where actually it was not heated. For the bumper scratch, they calculated exchange of the bumper (!) Estimated repair cost was 1600Eur so my whole 800Eur deposit was gone.
Luckily I got money back from my insurance financially it was OK, it is just annoying to get confronted with such a scam.
Note: rental office is located 10min with the shuttle bus from the airport. When you rent a car via some broker (booking.com etc.) you may get misleading info that someone will wait for you at the arrival. Actually you need to call them and they will pick you up by shuttle.
翻译:如果您从这家公司租车,请确保您有一份好的保险,否则他们会大肆欺骗您。
他们以低价吸引您,然后当您取车时,他们会为您提供昂贵的保险。如果您拒绝购买(我通过在线预订购买了一辆,价格不到他们提供的一半),他们会在某处找到微小的损坏并向您收取极高的维修费用。这似乎是他们的标准工作方式,在许多其他评论中都有描述。运气不好——我在预订前没有阅读它们。
汽车是在黑暗和雨中被取走的,没有办法彻底检查(您需要寻找 1 毫米的损坏!并拍照)。汽车已经有 13 处损坏。
回来后,他们发现挡风玻璃乘客侧有 1-2 毫米的损坏,保险杠上有划痕,保险杠上已经有许多其他划痕。
他们计算了挡风玻璃的更换费用,最昂贵的加热版本实际上没有加热。对于保险杠划痕,他们计算了保险杠的更换费用(!)估计维修费用为 1600 欧元,所以我的 800 欧元押金全部没了。
幸运的是,我从我的保险公司拿回了钱,经济上还好,只是遇到这样的骗局很烦人。
注意:租车办公室距离机场有 10 分钟的班车。当您通过某些经纪人(booking.com 等)租车时,您可能会得到误导性的信息,说有人会在抵达时等您。实际上,您需要给他们打电话,他们会用班车来接您。