旅行
账户
Jose antonio E
It is forbidden to rent with Wheego! Fraudulent practices! Fraudulent company!
Wheego Rent A Car Kraków Balice的点评
点评：Fraudulent contract because they intentionally hide damages already known. I have all the original photos of the damages at the time of picking up the car, email and WhatsApp sent at the time of pick up. Even the person at the office who attended me during the car pick up told me not to send any email or WhatsApp with the damages that I detected.
When returning the car, supposedly, they do an inspection, detect existing damages and claim a penalty of 3000 PLN (722 €). The photos they send me are with the car uncleaned, full of snow and mud. They have only cleaned 2 small areas of the existing damages when I sent them more damages than they claim.
They do not recognize their fraudulent practices or their lack of professionalism and activate the payment of the penalty.
I have proceeded to make claims through Booking, the European Consumer Center and with the bank requesting the return of the payment. I have also made an official complaint to the police.
Please DO NOT hire vehicle rental services with Wheego or its subsidiaries because they intentionally act by hiding damage to the vehicle in the rental contract and claiming the same damages that I detected when I picked it up when you return it and they do the "exhaustive" inspection.
When returning the car, supposedly, they do an inspection, detect existing damages and claim a penalty of 3000 PLN (722 €). The photos they send me are with the car uncleaned, full of snow and mud. They have only cleaned 2 small areas of the existing damages when I sent them more damages than they claim.
They do not recognize their fraudulent practices or their lack of professionalism and activate the payment of the penalty.
I have proceeded to make claims through Booking, the European Consumer Center and with the bank requesting the return of the payment. I have also made an official complaint to the police.
Please DO NOT hire vehicle rental services with Wheego or its subsidiaries because they intentionally act by hiding damage to the vehicle in the rental contract and claiming the same damages that I detected when I picked it up when you return it and they do the "exhaustive" inspection.
翻译：欺诈性合同，因为他们故意隐瞒已知的损失。我拥有取车时所有损坏的原始照片、取车时发送的电子邮件和 WhatsApp。甚至在取车期间接待我的办公室人员也告诉我不要发送任何包含我发现的损坏的电子邮件或 WhatsApp。
据说，在归还汽车时，他们会进行检查，检测现有损坏并要求罚款 3000 波兰兹罗提（722 欧元）。他们发给我的照片是汽车未清洗，满是雪和泥。当我向他们发送的损坏金额超过他们声称的金额时，他们只清理了现有损坏的 2 个小区域。
他们不承认他们的欺诈行为或缺乏专业精神，并启动了罚款支付。
我已经通过 Booking、欧洲消费者中心和银行提出索赔，要求退还付款。我还向警方提出了正式投诉。
请不要雇用 Wheego 或其子公司的汽车租赁服务，因为他们故意在租赁合同中隐瞒车辆损坏情况，并在您归还车辆并进行“详尽”检查时声称我取车时发现的损坏与他们发现的损坏相同。
据说，在归还汽车时，他们会进行检查，检测现有损坏并要求罚款 3000 波兰兹罗提（722 欧元）。他们发给我的照片是汽车未清洗，满是雪和泥。当我向他们发送的损坏金额超过他们声称的金额时，他们只清理了现有损坏的 2 个小区域。
他们不承认他们的欺诈行为或缺乏专业精神，并启动了罚款支付。
我已经通过 Booking、欧洲消费者中心和银行提出索赔，要求退还付款。我还向警方提出了正式投诉。
请不要雇用 Wheego 或其子公司的汽车租赁服务，因为他们故意在租赁合同中隐瞒车辆损坏情况，并在您归还车辆并进行“详尽”检查时声称我取车时发现的损坏与他们发现的损坏相同。
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