点评:Went today with wife and 3 daughters. The review is about the cafe but will write up about the garden centre as well.
the garden centre itself is a great place, lots and lots to look at brilliant tropical and marine fish section. Brilliant fishing section with many items to chose from. Clothes plants etc etc
The cafe, I can’t comment on the food this time as we walked out, the cafe was not that busy, there was from what I could see x 4 staff behind the counter and serving tables.
The speed at which the were working was laughable, I hope the managers read this and act as there is no sense of urgency, a poor structure from what I can see regarding taking money and serving customers. The lady was floating around behind the counter oblivious to the large queue forming. The young lad who spent over a minute sorting change out for a customer was the last straw for me..
A suggestion is having one staff taking orders and money so that the elderly can sit down as there were a lot starting to grumble in the queue.
The other staff can complete the order and get it to the tables. There needs to be a system….and that disjointed s**t show is going to cost you money. Well x 5 customers walked out yesterday as you couldn’t serve quick enough.
From memory last time we came in it was the same. Sort it out as the food looks nice.. well the cakes did
翻译:今天和妻子和三个女儿一起去了。这篇评论是关于咖啡馆的,但也会写关于花园中心的内容。
花园中心本身是个很棒的地方,有很多东西可以看,还有精彩的热带和海洋鱼类区。精彩的钓鱼区有很多可供选择的物品。衣服植物等等
咖啡馆,这次我们走出去时,我无法评论食物,咖啡馆不是很忙,据我所见,柜台和服务台后面有 4 名工作人员。
他们工作的速度太可笑了,我希望经理们看到这一点并采取行动,因为他们没有紧迫感,据我所见,在收钱和服务客户方面,他们的结构很差。那位女士在柜台后面走来走去,对排队的人很多浑然不觉。那个花了一分多钟为顾客整理零钱的年轻小伙子让我忍无可忍。
建议安排一名员工负责点菜和收钱,这样老年人就可以坐下来,因为排队的人很多,开始抱怨了。
其他员工可以完成订单并将其送到桌子上。需要有一个系统……而这种脱节的糟糕表现会让你损失金钱。昨天有 5 位顾客走了,因为你服务不够快。
我记得上次我们来的时候也是这样。把事情整理一下,因为食物看起来不错……蛋糕确实不错