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Danny B
Rentaghost meets Fawlty Towers
Hanbury Arms Haunted Hotel & Museum的点评
点评：Fell below the basic industry standards for bed and breakfast accommodation
From discussions with the proprietor, it seems that the boiler issue is a long-standing fault and one that they don't appear keen to address. One can only conclude that no hot running water has become standard practice at the Hanbury. This situation falls below any acceptable hospitality industry standard and the glib response from the proprietor was disappointing to say the least.
The breakfast offering also fell below any acceptable hospitality standard. The cereal provided (a choice of two) was congealed in its container, which almost certainly means the product was past its best before date. Moreover, the only conserve provided was Marmite as the proprietor "had not had time to go shopping".
This is shabby, unhygienic, unprofessional practice and I'm struggling to understand how this would pass for acceptable in hospitality accommodation of any price range.
From discussions with the proprietor, it seems that the boiler issue is a long-standing fault and one that they don't appear keen to address. One can only conclude that no hot running water has become standard practice at the Hanbury. This situation falls below any acceptable hospitality industry standard and the glib response from the proprietor was disappointing to say the least.
The breakfast offering also fell below any acceptable hospitality standard. The cereal provided (a choice of two) was congealed in its container, which almost certainly means the product was past its best before date. Moreover, the only conserve provided was Marmite as the proprietor "had not had time to go shopping".
This is shabby, unhygienic, unprofessional practice and I'm struggling to understand how this would pass for acceptable in hospitality accommodation of any price range.
翻译：不符合住宿加早餐的基本行业标准
从与业主的沟通来看，锅炉问题似乎由来已久，而且他们似乎并不热衷于解决这个问题。我们只能得出这样的结论：汉伯里酒店不提供热水已经成为常态。这种情况完全不符合酒店业的可接受标准，而业主的敷衍回应至少可以说令人失望。
早餐的供应也完全不符合酒店业的可接受标准。提供的麦片（两种选择）在容器里凝固了，这几乎可以肯定意味着产品已经过了最佳食用日期。此外，唯一提供的果酱是马麦酱，因为业主“没时间去购物”。
这种做法粗劣、不卫生、不专业，我很难理解这种做法怎么会在任何价位的酒店住宿中被接受。
从与业主的沟通来看，锅炉问题似乎由来已久，而且他们似乎并不热衷于解决这个问题。我们只能得出这样的结论：汉伯里酒店不提供热水已经成为常态。这种情况完全不符合酒店业的可接受标准，而业主的敷衍回应至少可以说令人失望。
早餐的供应也完全不符合酒店业的可接受标准。提供的麦片（两种选择）在容器里凝固了，这几乎可以肯定意味着产品已经过了最佳食用日期。此外，唯一提供的果酱是马麦酱，因为业主“没时间去购物”。
这种做法粗劣、不卫生、不专业，我很难理解这种做法怎么会在任何价位的酒店住宿中被接受。
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